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About the Role
The Senior Application Support Analyst will ensure the stability, performance, and operational excellence of the Aladdin platform, supporting critical front office workflows in a leading asset management business.
Responsibilities
- Provide Level 2/Level 3 production support for Aladdin and related front office applications.
- Investigate and resolve production issues impacting portfolio management, order management, trade execution, trade booking, and confirmations.
- Perform root cause analysis, coordinate with BlackRock, technology and business teams, and drive issues through to resolution.
- Develop and execute SQL queries for troubleshooting, data validation, and analysis.
- Build automation scripts, preferably using Python, to improve operational efficiency and monitoring.
- Participate in production releases, change management activities, and continuous service improvement initiatives.
- Support a global operating model with collaboration across regional teams and participation in incident management.
Requirements
- 7–10 years of experience supporting front office investment management applications.
- Strong hands-on expertise in BlackRock Aladdin.
- Solid understanding of the investment lifecycle.
- Comfortable working directly with portfolio managers, traders, investment operations, and technology teams in a fast-paced global environment.
- Strong hands-on experience with BlackRock Aladdin, including front office workflows.
- Good understanding of the asset management trade lifecycle and front office business processes.
- Strong SQL skills and experience analyzing large datasets.
- Scripting experience, preferably in Python, for automation and operational tooling.
- Excellent analytical, troubleshooting, and communication skills with the ability to interact effectively with business users and technology teams.
Skills
- BlackRock Aladdin
- SQL
- Python scripting
- Investment lifecycle
- Asset management trade lifecycle
- Front office business processes
- Automation
- Operational tooling
- Analytical skills
- Troubleshooting skills
- Communication skills
Location
- New York, NY
- New Jersey, NJ
Work Type
- Contract
- Local
Experience Level
- Senior
- 7-10 years
About the Company
- Leading asset management business.