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About the Role

The receptionist serves as the first point of contact for the property, providing essential administrative and clerical support to the on-site team to ensure efficient and high-quality operations.

Responsibilities

• Maintain records, documentation, and files, including sensitive or complex materials.
• Type letters and memos.
• Track visitor and call logs.
• Oversee telephone services, email correspondence, and mail distribution.
• Answer phones professionally according to company policy.
• Assist in processing and tracking work requests.
• Maintain courteous communication with residents, applicants, and external representatives.
• Direct office activities to ensure efficiency and policy compliance.
• Support clerical staff with advanced or sensitive tasks.
• Manage office supplies inventory.
• Perform other related administrative duties as required.

Requirements

• High school graduate or equivalent.
• One year of office assistant or customer service experience.
• Strong written and verbal communication skills.
• Ability to multi-task and maintain strong attention to detail.
• Strong organizational skills in a fast-paced environment.
• Exceptional time management skills.
• Ability to present information and respond to inquiries from management, vendors, and associates.
• Ability to meet tight deadlines and quick turnarounds.
• Ability to work collaboratively in a dynamic, adaptable environment.

Skills

• Microsoft Office Suite
• Customer service
• Administrative support
• Clerical tasks
• Interpersonal communication

Location

• New York
• Colorado
• Florida
• Washington DC

Work Type

• Full-time

Experience Level

• One year of experience

Education Level

• High school graduate or equivalent

Salary/Compensations

• $18—$20 USD

Benefits

• Generous employer contribution for Medical Insurance through Meritain Health
• Employer Paid Vision Plans
• Company Matched 401(k) Retirement Plan
• 12+ paid Holidays
• 15 days of PTO
• 7 Sick days
• Employer Paid Life Insurance
• Flexible Spending Account
• Nationwide Pet Insurance
• Disability Insurance
• Laser Correction Discount
• Employee Discounts on appliances and apparel

About the Company

• Purpose-driven real estate firm dedicated to building affordable communities.
• Owns and manages a portfolio of more than 30,000 apartments across 28 states.
• Integrated owner, operator, and innovator bringing development, construction, and property management under one platform.
• Utilizes a tech-forward, entrepreneurial approach including AI and data-driven decision-making.

Equal Opportunity

• Fairstead is an equal opportunity employer that values diversity in backgrounds and experiences.