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About the Role

As a Relationship Banker, you will represent the Chase brand by providing exceptional hospitality and financial solutions. You will play a key role in acquiring, managing, and retaining client relationships by leveraging financial knowledge and technology to meet client needs and contribute to branch success.

Responsibilities

• Deliver attentive and friendly service to create a welcoming environment.
• Manage and proactively meet with assigned clients to build lasting relationships.
• Understand client financial needs and tailor product and service recommendations.
• Engage in consultative communication to build trust and anticipate client needs.
• Educate clients on technology solutions including the Chase Mobile App, Chase.com, and ATMs.
• Learn and apply products, services, and procedures to consult effectively with clients.
• Collaborate with internal experts to address specialized financial needs.
• Adhere to all policies, procedures, and regulatory banking requirements.

Requirements

• 1+ year of sales experience in Retail Banking, Financial Services, or related industries.
• Proven success in establishing new clients and deepening relationships.
• High school degree, GED, or foreign equivalent.
• Must obtain SIE, FINRA Series 6, state registration (including 63), and Life licenses within 180 days of hire.
• Ability to work branch hours including weekends and some evenings.
• Subject to Dodd Frank/Truth in Lending Act qualification requirements.
• Must register or update registration with the National Mortgage Licensing System and Registry (NMLS) under the SAFE Act.
• Employment is contingent upon a review of criminal conviction history, credit report, and NMLS information.

Skills

• Client relationship management
• Consultative communication
• Financial product knowledge
• Problem resolution
• Attention to detail
• Regulatory compliance
• Digital banking technology proficiency

Work Type

• Full-time

Experience Level

• 1+ year of experience

Education Level

• High school degree or GED
• College degree or military equivalent preferred

Salary/Compensations

• Competitive base salary
• Eligible for commission-based pay and/or discretionary incentive compensation

Benefits

• Comprehensive health care coverage
• On-site health and wellness centers
• Retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching

About the Company

• Chase is a leading financial services firm serving nearly half of America’s households and small businesses.
• The Consumer & Community Banking division provides personal banking, credit cards, mortgages, auto financing, investment advice, and small business loans.

Equal Opportunity

• We are an equal opportunity employer and do not discriminate on the basis of any protected attribute including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy, or disability.
• We provide reasonable accommodations for religious practices, beliefs, and mental or physical disability needs.