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About the Role
The Field Service Engineer-Gas Detection will provide customer support, advanced field technical support, and team training & development. This role is the face of Honeywell, working with customers and internal organizations on problem resolution.
Responsibilities
- Drive timely identification, investigation, resolution, root cause analysis, and replication of advanced technical issues experienced by the field team.
- Support focus on accuracy, timely feedback, and customer satisfaction.
- Develop a broad understanding of customer needs.
- Support the knowledge-sharing mindset, methodology, and tools.
- Help develop training curriculum for the Field Organization.
- Ensure proper documenting and recording of all activity and communication.
Location
- Austin, TX
Work Type
- Full-time
About the Company
- Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation, and energy transition.
- As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer, and more sustainable.