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About the Role

Bubble is seeking a highly organized, creative, and relationship-driven Community Manager to support and manage programs across ambassadors, college representatives, Insiders, parents, and broader community of brand loyalists. This role will build meaningful relationships, drive engagement, coordinate events, and create memorable experiences that turn community members into lifelong advocates. It is a collaborative and execution-focused role, working closely with leadership and cross-functional partners. This is not a Social Media-focused role; the focus is on building and nurturing Bubble's community.

Responsibilities

Manage day-to-day engagement and moderation across Bubble’s Insider and ambassador communities.
Develop and execute recurring community engagement initiatives.
Plan and facilitate weekly community discussions and monthly virtual events.
Lead personalized outreach, surprise & delight initiatives, and other community touchpoints.
Identify opportunities to improve the community experience and introduce new ideas.
Embody Bubble’s brand voice and values across all community interactions.
Support the ongoing growth and development of Bubble’s ambassador ecosystem.
Manage ambassador communications and programming around key brand moments.
Support the development and execution of Bubble’s Parent Ambassador program.
Review and evaluate UGC submissions against established guidelines.
Partner with Influencer and Social teams to identify standout community members and creators.
Manage community product gifting and gratis requests.
Support the development and execution of Bubble’s campus ambassador programming.
Build strong relationships with student representatives, organizations, and campus communities.
Coordinate campus programming, communications, events, and activations.
Support campus ambassador communications, playbooks, challenges, and engagement initiatives.
Coordinate and execute IRL community events, pop-ups, campus activations, and other community-led experiences.
Manage event logistics including RSVPs, email confirmations, supplies, custom items, Bubble products, merchandise, shipping, and on-site needs.
Plan and execute virtual community events and experiences.
Ensure all community activations are organized, on-brand, and deliver a memorable experience.
Partner with cross-functional teams and external vendors as needed.
Collaborate closely with Influencer, Social, Creative, PR, Brand, and Commercial teams.
Lead community-related brief management, tracking progress and status of assets.
Develop clear and compelling briefs and communications for ambassadors and community members.
Help bring community voices and insights into product launches, campaigns, and brand storytelling.
Manage Bubble Insider community experience channels, ensuring timely responses.
Support management of Bubble’s Insider Instagram community.
Monitor community conversations and surface trends, feedback, challenges, and opportunities.
Maintain a consistent, authentic, and engaging Bubble voice across all community communications.
Maintain accurate tracking across community programs, events, ambassador engagement, and product gifting.
Support weekly and monthly reporting across community programs, tracking KPIs.
Use community insights and performance data to inform future programming and optimize initiatives.
Ensure community tools, trackers, processes, and systems remain organized and efficient.
Manage multiple projects and deadlines simultaneously while maintaining a high level of attention to detail.

Requirements

5-7 years of experience in community, influencer, experiential, brand, social, or related marketing roles, ideally within beauty, skincare, fashion, retail, or consumer brands.
Experience working in a community-oriented role, preferably within a fast-paced or startup environment.
Strong understanding of Gen Z culture, consumer behavior, and the evolving beauty and social landscape.
Exceptional written and verbal communication skills with the ability to create engaging, on-brand copy.
Highly organized and detail-oriented, with the ability to manage multiple programs, projects, and deadlines simultaneously.
A natural relationship-builder who genuinely enjoys connecting with people and creating meaningful brand experiences.
Comfortable balancing strategic thinking with hands-on execution.
A self-starter who takes initiative, identifies opportunities, and proactively solves problems.
Solution-oriented and resourceful, with the ability to think creatively when faced with challenges.
Collaborative and comfortable working cross-functionally with a variety of teams and stakeholders.
Comfortable working occasional evenings and weekends to support community events and programming.
Passionate about building community and turning customers into enthusiastic, long-term brand advocates.
Experience with Figma or other design tools is a plus.

Skills

Community Strategy & Engagement
Ambassador & Community Programs
College & Campus Community
Events & Community Activations
Cross-Functional Collaboration & Campaign Execution
Community Channels & Communication
Reporting & Operations
Figma

Location

New York, NY

Work Type

Hybrid
Full-Time

Experience Level

5-7 years

Salary/Compensations

$80,000 - $105,000 annually

About the Company

Bubble is seeking a highly organized, creative, and relationship-driven Community Manager to join our growing Community team and help bring our community ecosystem to life.