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About the Role

GDI provides best-in-class integrated, high-level facility maintenance services to the United States and Canada. We have more than 30,000 team members who contribute to the success of GDI and our customer’s businesses. With almost a century of facility service experience, state-of-the-art business practices, environmentally friendly processes and supplies, and an established global reputation, we offer unrivaled client experience and satisfaction.

Responsibilities

Cultivate a culture that promotes inclusion, innovation, productivity, and collaboration.
Build strong relationships, listen intently, and utilize clear & transparent communication.
Ensure that all service requirements are maintained as per the contract agreement.
Adjust labour hours based on vacancy reports.
Review monthly supply inventory and ensure orders stay within budget.
Report directly to the Director of Operations.
Present quarterly business reports to the client using PowerPoint.
Investigate and enforce progressive disciplinary actions as necessary.
Review and update job duty descriptions using Microsoft Word.
Track periodic assignments using a chart format in Excel.
Understand pricing and submit quotes for extra services.
Conduct periodic site inspections to ensure quality levels are maintained, documented, and communicated to the client contact.
Create work orders and submit to accounting for billing.
Conduct periodic evening site audits to ensure staffing levels and sign-in sheets are accurate and employee uniforms are in good order.
Maintain positive relationships with clients by conducting formal contract review meetings regularly.
Ensure invoicing for additional services is accurate.
Ensure all labor costs are accurate and on budget.
Maintain positive relationships with Unions.
Complete all monthly reporting accurately and by month-end deadlines.
Participate in operations management meetings and share best industry practices.
Train Administrative Assistant, Supervisors, and Quality Control specialists to ensure efficient and safe work practices and timely reporting of deficiencies and incidents.
Perform other duties as assigned.

Requirements

Previous supervisory experience within the cleaning industry is preferred.
Understanding of proper use and maintenance of cleaning equipment and chemicals.
Understanding of health and safety issues.
Must be flexible in adjusting workloads of staff to manage absenteeism and special projects.
Must be on call for emergency situations.
Driver’s license required.
Must be able to pass a Criminal Record Check.

Skills

Financial analysis
Project management
Leadership
Team building
Employee management
Ability to work in multiple sites as a team leader
Excellent communication skills
High attention to detail
Effective problem-solving skills
Strong computer skills (MS Office)
Excel proficiency
Ability to deal with Standardize Work Charts
Experience dealing with Unionized staff
Health and Safety background (holding JHSC meetings, doing WPI etc.)
Manage ISO requirements
Inputting and managing KPIS

Location

United States
Canada

Work Type

Full-time
Onsite

Experience Level

Previous supervisory experience within the cleaning industry is preferred.

Salary/Compensations

$50,000-$55,000/yr

About the Company

GDI provides best-in-class integrated, high-level facility maintenance services to the United States and Canada.
We have more than 30,000 team members who contribute to the success of GDI and our customer’s businesses.
With almost a century of facility service experience, state-of-the-art business practices, environmentally friendly processes and supplies, and an established global reputation, we offer unrivaled client experience and satisfaction.

Equal Opportunity

GDI Services (Canada) LP is committed to accommodating applicant’s with disabilities up to the point of undue hardship during the recruitment, assessment and selection process. Please notify GDI Services (Canada) LP if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation GDI Services (Canada) LP will work with you to determine how to meet your needs.