Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
Join the dedicated team at the world-famous London Eye as a Ride Host, delivering memorable experiences to guests. You'll be at the heart of the action, welcoming guests, ensuring safety, and creating magical moments high above London.
Responsibilities
- Greeting guests with warmth, enthusiasm and a calm, confident presence
- Managing queues and guest flow to keep everything moving safely and efficiently
- Supporting guests as they board and disembark the London Eye
- Delivering clear instructions and answering questions with confidence
- Promoting ticket upgrades and experiences in a helpful, natural way
- Working outdoors in all weather conditions while maintaining a positive attitude
- Keeping operational areas safe, clean, and running smoothly
- Looking after equipment and reporting any issues promptly
- Working closely with your team to deliver an exceptional guest experience
- Jumping in to support other departments when needed
Requirements
- A passion for delivering brilliant customer service
- A team player who’s reliable, supportive, and ready to go the extra mile
- Strong communication skills and confidence engaging with guests
- A proactive approach with great attention to safety and detail
- Flexibility to work across a range of shifts
- Comfortable working to strict health and safety standards
- Aged 18 or over due to health and safety regulations
Skills
- Customer service
- Communication
- Teamwork
- Safety awareness
- Attention to detail
Location
- London
Work Type
- Full-time
Experience Level
- Entry-level
Salary/Compensations
- GBP £13.84/Hr.
Benefits
- Monthly Bonus based on guest satisfaction
- 25% discount in our retail shops and restaurants
- 40% off LEGO online
- Merlin Magic Pass - free tickets to all our attractions worldwide for you, your family, and friends every year
- Discounted rates at Merlin hotels all over the world
- Employee pricing up to 55% off cinema tickets
About the Company
- At 135 metres the world famous London Eye is the UK’s most popular paid for visitor attraction.
- We are a dedicated, passionate, and diverse team who aim to inspire our customers by offering excellent service.
- Merlin Entertainments
Equal Opportunity
- We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together.
- We work to create a workplace where everyone feels valued, no matter their age, race, gender, disability, or sexual orientation.
- Because at Merlin, everyone matters!