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About the Role

Schwab's Mobile Technology group is seeking an entrepreneurial and passionate senior manager for Conversational AI platform technology. This leader will develop and maintain the virtual assistant platform by leveraging AI and ML offerings to improve client experience across channels including mobile, web, and smart speakers. The role involves leading cross-functional teams and partnering with various stakeholders to deliver innovative solutions.

Responsibilities

Managing scrum teams that consist of senior tech leaders and individual contributors
People Leadership and growth of team through skills development, objective setting, and career guidance
Technical experience in all phases of the software development lifecycle
Partnering with product Management, business partners and other organizations on backlog definition, prioritization, and refinement
Manage Tier 1 service and availability engineering to address platform health
Excellent communication and presentation skills and ability to connect with all levels of business leadership team
Ability to meet deadlines, manage multiple projects simultaneously and work in a dynamic team-oriented work environment

Requirements

Bachelor’s degree in computer engineering OR related degree
10+ years of software engineering experience with progressive technical leadership
7+ years of Team Management experience
Strong programming background in Java and Python
Strong experience designing REST APIs and microservices
Experience building systems on Public Cloud Platforms (GCP, AWS etc.)
Experience implementing Infrastructure as Code using Terraform
Experience leveraging AI-assisted development tools and modern engineering practices to improve developer productivity
Experience with building or managing enterprise chat platforms based on conversational AI platforms such as Google Dialogflow, Amazon lex, IBM Watson, Microsoft Bot framework, or equivalent is preferred
Experience developing AI-powered applications using modern ML platforms, AI frameworks and agent-based architectures is preferred
Experience in Mobile native technology (iOS & Android) is preferred

Skills

Java
Python
REST APIs
Microservices
Public Cloud Platforms (GCP, AWS etc.)
Infrastructure as Code using Terraform
AI-assisted development tools
Modern engineering practices
Conversational AI platforms (Google Dialogflow, Amazon lex, IBM Watson, Microsoft Bot framework, or equivalent)
AI-powered applications
Modern ML platforms
AI frameworks
Agent-based architectures
Mobile native technology (iOS & Android)

Work Type

On-site

Experience Level

Senior Manager
10+ years of software engineering experience
7+ years of Team Management experience

Education Level

Bachelor's degree in computer engineering OR related degree

Salary/Compensations

In addition to the salary range, this role is also eligible for bonus or incentive opportunities.

About the Company

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.