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About the Role

The Residential Shift Supervisor - TIP supports the Program Supervisor in daily operations and plays an integral role in the supervision and development of Youth Development Professionals (YDPs). This role provides direct support, guidance, and decision-making in real-time, addressing issues and concerns to maintain the safety, structure, and quality of care for youth and staff. The Shift Supervisor actively engages with youth in developing essential life skills, vocational readiness, and community integration, modeling positive behaviors and coaching staff to empower youth towards independence, responsibility, and self-advocacy.

Responsibilities

Uphold, support, enforce, and monitor all OCFS and Agency policies and procedures.
Demonstrate a strong understanding of, and adherence to, the residential models of care (Boys Town, PEM, Casey’s Life skills and TCI).
Support youth in building independence skills such as financial literacy, vocational readiness, education planning, daily living skills, and community engagement.
Model and reinforce age-appropriate decision-making, problem-solving, and communication skills with youth.
Assist the Program Supervisor in scheduling YDPs, including reviewing time-off requests, managing shift coverage, and addressing staff vacancies.
Provide emergency and planned shift coverage as needed for Youth Development-TIP staff and supervisors.
Lead program routines in a timely and accurate manner, ensuring consistency with posted schedules and expectations while integrating life-skill building opportunities for youth.
Ensure all Critical Incident and Incident Report notifications are completed and communicated promptly.
Oversee programmatic tasks (incident management, notifications, shift logs, etc.) and youth-related responsibilities (On-Call support, Resident Daily Evaluations, Point Cards, etc.).
Ensure the program facility is safe, secure, and well-maintained.
Monitor all activity in Paycom relevant to the position (scheduling, time reporting, compliance, etc.).
Participate in the on-call rotation to provide leadership coverage and support during off-hours.
Other duties as assigned by the Program Supervisor.

Requirements

Elmcrest’s Core Values & Competencies: Honesty, Willingness to Learn, Dedication to Purpose, Social Concern, Self-Examination.
Provides on-shift guidance, coaching, and support to Youth Development Professionals-TIP.
Models professional conduct, positive youth engagement, and consistent adherence.
Builds positive, respectful relationships with youth that encourage growth, independence, and self-determination.
Effectively uses approved intervention models (Boys Town, TCI, PEM) to support youth and staff.
Maintains clear, timely communication with the Program Supervisor.
Promotes teamwork by fostering open and respectful communication among staff.
Engages in coaching, supervision, and training to strengthen leadership and youth engagement skills.
Ability to build positive, respectful, and empowering relationships with youth.
Strong communication, organizational, and teamwork skills.
Valid driver’s license required; ability to transport youth as needed.
Ability to lift 50 pounds without assistance.
Able to provide crisis intervention including physical restraints.
Ability to sit, squat, crouch and stand for elongated periods of time.
Ability to lift arms over head in upward reaching motion.
Ability to walk up and downstairs up to several times per day.

Skills

Life skills coaching
Transition planning
TIP model
Communication
Organization
Teamwork
Crisis intervention

Location

Syracuse, NY 13210

Work Type

Full Time

Experience Level

Experience working with adolescents/young adults and staff, ideally in residential or foster care.

Education Level

High School Diploma or GED
College in human services, Social Work, Psychology, or related field preferred.

Salary/Compensations

$22.60 - $27.60 Hourly

About the Company

Elmcrest Children’s Center prohibits discrimination of any kind based on race, color, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation, or any other legally protected status.
Elmcrest Children’s Center will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to Elmcrest Children’s Center.
Your employment with Elmcrest Children’s Center is at will.

Equal Opportunity

Elmcrest Children’s Center prohibits discrimination of any kind based on race, color, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation, or any other legally protected status.
Accommodations: Elmcrest Children’s Center will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to Elmcrest Children’s Center.
At Will Employment: Your employment with Elmcrest Children’s Center is at will.