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About the Role

The MAP is responsible for the coordination of medical care, which includes ensuring timely medical appointments, promoting health advocacy, and enhancing the overall well-being of the persons we support.

Responsibilities

• Schedule and coordinate medical appointments, including primary care visits, specialist consultations, therapy sessions, and diagnostic tests, ensuring adherence to persons needs and preferences.
• Follow-up when any rescheduled appointments, specifying details, and managing appointment reminders.
• Provide or arrange transportation for persons to and from medical appointments, ensuring safety and comfort during transit; accompany persons as needed to facilitate communication and understanding between the individual and their provider.
• Advocate for the healthcare rights and needs of persons with developmental disabilities, ensuring access to appropriate medical care, accommodations, and support services.
• Maintain accurate records timely of medical appointments including diagnoses, medications, and treatment plans, persons health information, and communication with healthcare providers.
• Report findings, participate in clinical meetings, and recommendations to interdisciplinary teams and caregivers.
• Provide information and education to persons and caregivers on healthcare procedures, medications, and preventive care measures to promote health literacy and self-management skills.
• Review of MARS, prescription and script orders reviews inline with protocols and complete med errors when needed.
• Attend MAP trainings.
• Respond to medical emergencies or crisis during appointments, implementing protocols for immediate assistance and coordinating follow-up care as necessary.
• Ensure follow-up occurs with the team post appointment and any recommendations.
• Collaborate with healthcare professionals, caregivers, and community resources to facilitate continuity of care, address health concerns, and advocate for persons' well-being.
• Participate in the Corrective action plans, survey audit follow-up, and collaboration with other staff, nurses, care coordinators, and managers when needed.

Requirements

• Valid NY/NJ/CT/PA Driver’s License with 6 months of experience and 6 or less points
• Commitment to providing compassionate care and advocating for the health and well-being of persons with developmental disabilities.
• Ability to respond calmly and effectively to medical emergencies or challenging situations, demonstrating resilience and flexibility in a healthcare setting.
• Maintain confidentiality, uphold ethical standards, and communicate effectively with healthcare providers and stakeholders.
• Demonstrated strong commitment to safety.

Skills

• Strong organizational skills
• Strong communication skills
• Strong interpersonal skills
• Ability to prioritize tasks
• Problem-solving skills
• Ability to navigate healthcare systems on behalf of persons with disabilities
• AMAP, SCIP, CPR, and First Aid Certifications preferred

Location

• New York

Work Type

• Full-time

Experience Level

• Minimum of 1 years of experience in healthcare coordination, patient advocacy, or related field
• 6 months of driving experience

Education Level

• High school diploma or equivalent required
• Healthcare-related certification or degree a plus
• CPR and First Aid certification preferred
• Additional training in disability services, medical administration, or crisis intervention a plus
• High School / G.E.D.
• Associate's Degree
• Bachelor's Degree

Salary/Compensations

• $20.00 + Education Additive ($1.00/hour Associate's Degree | $2.00/hour Bachelor's or higher)

About the Company

• At The New York Foundling, we trust in the power and potential of people, and we deliberately invest in proven practices.
• From bold beginnings in 1869, our New York-based nonprofit has supported hundreds of thousands of our neighbors on their own paths to stability, strength, and independence.
• We help children and families navigate through and beyond foster care.
• We help families struggling with conflict and poverty grow strong.
• We help individuals with developmental disabilities live their best lives, and we help our neighbors access quality health and mental health services core to building lifelong resilience and wellbeing.
• Together, our interrelated programs provide a whole-person, whole-family, and whole-life approach that unlocks solutions for a lifetime.

Equal Opportunity

• The New York Foundling is committed to attracting and retaining a diverse employee population, the Foundling will honor your experiences, perspectives and unique identity.
• Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.