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About the Role

SP+ is an artificial intelligence company focused on creating checkout-free parking experiences using computer vision. We are the largest parking network in America and are reinventing parking to give people back their most valuable asset: time.

Responsibilities

• Receive payment from customers for parking services.
• Facilitate traffic flow through the gate.
• Be present at work every scheduled day, on time and in uniform.
• Count revenue bank at the beginning of the shift.
• Collect cash and/or validations and maintain security of cash.
• Make change and issue receipts or tickets to customers.
• Compute parking fees based on tickets.
• Operate cash register to calculate and display transaction costs.
• Quote prices for parking services.
• Provide directions to customers.
• Complete lost ticket forms.
• Resolve customer complaints.
• Answer telephone promptly and courteously.
• Maintain cleanliness of the booth and surrounding area.
• Check inventory of work aids and supplies.
• Verify shift transaction logs against revenue on hand.
• Compile collected revenue during the day.
• Record transaction details, including cars in/out of the facility.
• Perform other duties as assigned by the supervisor.

Requirements

• Must be vaccinated against COVID-19, subject to valid accommodation.
• Must have a valid state-issued driver’s license with a current address and acceptable driving record.
• Ability to add, subtract, multiply, and divide in all units of measure.
• Ability to make change.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations.
• Ability to apply common sense understanding to carry out instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.
• Ability to use a clock, calculator, or credit card machine.
• Ability to maintain a pleasant and mannerly demeanor.
• Ability to effectively respond to customer problems or complaints.
• Regularly required to sit, use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms.
• Occasionally required to walk and sit.
• Specific vision abilities include close vision.

Skills

• Customer service
• Cash handling
• Transaction processing
• Problem-solving
• Communication

Location

• US-NY-MANHATTAN

Work Type

• Full-time
• Shift work (2nd, 3rd, weekends may be required)

Experience Level

• Less than high school education or up to one month related experience or training or equivalent combination of education and experience.

Education Level

• Less than high school education

Salary/Compensations

• $17.00/hr (+ tips)

Benefits

• Medical
• Dental
• Vision
• Flexible spending accounts
• Long/short term disability
• Life insurance
• Accident insurance
• 401k
• Paid time off

About the Company

• SP+ is an artificial intelligence company for the real world.
• We use computer vision to enable checkout-free parking experiences.
• We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.
• We are reinventing parking.
• Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.

Equal Opportunity

• SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law.
• SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.