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About the Role
The Medical Assistant supports patient examination and treatment under the direction of an urgent care provider. This role manages the check-in and registration process, performs clinical intake including vital signs, collects laboratory specimens, and maintains treatment areas to ensure an effortless patient experience.
Responsibilities
- Manage patient check-in, registration, and insurance verification
- Process co-pays and schedule patient appointments
- Coordinate provider referrals to specialists
- Interview patients to record medical history and confirm visit purpose
- Measure and record vital signs including pulse, temperature, blood pressure, weight, and height
- Perform point of care testing such as flu, strep, urinalysis, ECG, and HCG
- Draw and collect blood samples and prepare specimens for laboratory analysis
- Prepare and maintain treatment rooms, front desk, and reception areas
- Manage medical records and scan charts into patient files
- Monitor supply inventory levels and check expiration dates
- Perform opening and closing duties including cashing out and securing the building
- Maintain equipment quality assurance logs and perform preventive maintenance
- Conduct courtesy follow-up calls to patients
Requirements
- High School Diploma
- Basic Life Support (BLS) certification from ARC or AHA at time of hire
- CPOE certification for order entry within two weeks of start date
- Must hold or obtain an approved Medical Assistant certification within 15 months of start date
- Approved certifications include CCMA, CMA, RMA, NCMA, or NRCMA
- Alternative qualifications include 1+ years of MA or phlebotomy experience, or being a graduate of an accredited Nursing, LPN, RN, EMT, or CNA program
Skills
- Basic Medical Assistant clinical duties
- Fast typing skills
- Basic computer knowledge
- Microsoft Word
- Microsoft Excel
- Detail-oriented
- Team collaboration
- Exceptional written and verbal communication
- Cultural sensitivity and interpersonal skills
Location
- Connecticut
Work Type
- Full-time
Experience Level
- Medical Assistant experience preferred
- Front Desk experience preferred
Education Level
- High School Diploma
- Graduate of a Medical Assisting Program preferred
Salary/Compensations
- Monthly incentive pay based on performance metrics
- Sign-on bonus up to $3,500 for external candidates
Benefits
- Medical, Dental, and Vision insurance
- 401k matching
- Employee assistance and wellness programs
- Mental health support
- Generous Paid Time Off
- Growth opportunities
About the Company
- Hartford HealthCare is a leading health care provider
- GoHealth Urgent Care is an on-demand consumer-centric care company
- Partnership operating urgent care centers across Connecticut
- Focused on providing an effortless patient experience and seamless integration with health systems