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About the Role
We're looking for enthusiastic Seasonal Retail Associates to join our team for the holiday season. Bring your passion for customer service and experience the warmth of Canadian hospitality with us. The part-time Seasonal Retail Associate supports the store in delivering highly engaging customer journeys, helping cement Canada Goose as a luxury performance lifestyle brand.
Responsibilities
- Achieve or exceed personal sales and key performance targets.
- Attend and participate in all store meetings, events and product knowledge sessions.
- Contribute to a positive and productive store environment through effective communication, teamwork, and collaboration.
- Assist in driving key performance indicators (KPIs) and selling metrics.
- Support the overall store upkeep by maintaining physical standards and cleanliness, organizing the stockroom, efficiently processing inbound and outbound shipments, and ensuring the sales floor is consistently replenished.
- Advise customers on product recommendations through expert product knowledge and cross-department partnership.
- Accurately and efficiently utilize point of sale (POS) systems and operational tools in compliance with Canada Goose standards.
- Actively seek feedback to improve performance and cultivate personal and professional growth.
Requirements
- Minimum 1-2 years of retail experience, preferably in a customer-focused, high-touch retail environment.
- Prior work experience with luxury or premium brands in high volume locations.
- Must have open availability to work Friday through Sunday and all holidays, with the flexibility to work retail hours including evenings.
- Self-motivated and able to work independently while demonstrating strong time management, organization, and multi-tasking skills.
- Good understanding of store operations, including efficient shipment processing skills.
- Excellent communication and interpersonal skills with high attention to detail and adaptability.
- Basic computer skills in Microsoft Office, specifically Word and Excel.
Skills
- Customer service
- Canadian hospitality
- Product knowledge
- Sales
- Teamwork
- Collaboration
- Communication
- Time management
- Organization
- Multi-tasking
- Attention to detail
- Adaptability
- Microsoft Office (Word, Excel)
Location
- CF Sherway Gardens
- Etobicoke, Ontario, Canada
Work Type
- Part-time
- Seasonal
Experience Level
- 1-2 years retail experience
Salary/Compensations
- $19.50 - $23.25 / hour
Benefits
- Comprehensive and competitive Total Rewards Program
- Opportunities for career growth
- Goose Rewards & ICON Rewards
- CG Gives (Donation matching and paid volunteer time)
- Access to tools and resources to support physical and mental health
About the Company
- Canada Goose is an iconic lifestyle brand with an inspirational and authentic story.
- Our promise is to inspire and enable all people to thrive in the world outside.
- We are part of a movement that seeks out the restorative power of nature and is driven by a purpose to keep the planet cold and the people on it warm.
- We endure any condition, observe every detail, and are building a community that believes in living bravely and coming together to support game-changing people.
- At Canada Goose, belonging goes beyond mere inclusion. It’s about being part of a community that values, supports, and empowers you.
- Our community is built on empathy and the understanding that every individual’s experience is unique, and every voice is important.
- Belonging is the key to unlocking our collective potential, taking us further together.
Equal Opportunity
- Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
- If you require any interview accommodation for your interview, please e-mail us at HR@canadagoose.com.