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About the Role

The Corporate Trust Team Administrator will provide administrative and operational support to the Corporate Trust & Agency Team, maintaining records, supporting communications, coordinating activities, and assisting with daily business tasks. This role offers an opportunity to develop knowledge within the corporate trust industry in a supportive environment.

Responsibilities

• Provide administrative support across the Corporate Trust & Agency Team, ensuring the smooth running of day-to-day activities
• Maintain accurate records and documentation, including electronic and physical filing, scanning, printing and archiving of documents
• Support client and stakeholder communications, responding to queries in a timely and professional manner
• Track and follow up on outstanding actions, including debtor balances where required
• Support transaction onboarding and client administration processes, ensuring records and systems are maintained accurately
• Prepare and distribute documentation, reports and meeting materials as required
• Coordinate administrative aspects of team activities, projects and initiatives
• Maintain databases, spreadsheets and internal systems, ensuring information is accurate and up to date
• Contribute to process improvements and support ad hoc projects and administrative tasks as required

Requirements

• Strong administrative and organisational skills with excellent attention to detail
• Proficiency in Microsoft Office applications, particularly Excel, Word and Outlook
• Previous experience in an administrative, operations or business support role desirable
• Experience maintaining records and managing documentation would be advantageous
• High level of accuracy and attention to detail
• Strong organisational and time management skills, with the ability to prioritise effectively and manage high volumes of work
• Strong written and verbal communication skills, with the ability to build effective working relationships with colleagues, clients and other stakeholders
• Structured and methodical approach to tasks
• Proactive mindset, with the ability to take initiative and suggest improvements
• Team-oriented, with the ability to collaborate effectively and escalate issues in a timely manner
• Adaptable and responsive to change within a fast-paced environment

Skills

• Microsoft Office
• Excel
• Word
• Outlook
• Record maintenance
• Documentation management
• Communication
• Organisation
• Time management
• Attention to detail

Location

• Flexible working arrangements considered

Work Type

• Flexible working arrangements considered

Experience Level

• Colleague

Benefits

• Pension scheme of up to 18% (13% employer, 5% employee)
• Share Save and Share Incentive Plan
• Financial wellbeing and support services
• 38 days annual leave (including bank holidays)
• Opportunity to purchase up to five extra days of leave
• Time Off When You Need It policy
• Inspiring Families policy (comprehensive support and paid parental leave)
• Private Healthcare
• Critical Illness cover
• Life Assurance
• Additional family options for Health & Protection cover

About the Company

• M&G has a heritage dating back more than 175 years, with a long history of innovation in savings and investments, combining asset management and insurance expertise.
• M&G's two operating segments, Asset Management and Life, offer balanced, long-term investment and savings solutions.
• M&G aims to create an exceptional place to work through integrity and collaboration.
• M&G Trustee Company Limited (MTCL) is the Corporate Trust Provider within M&G, supporting capital market transactions in Trustee and Agent capacities.
• MTCL is a leading provider of Trustee and Agency Services in the social housing market, with over £100bn of assets secured.

Equal Opportunity

• M&G strives to have a diverse workforce and an inclusive culture.
• M&G welcomes applications from people of all backgrounds – across gender, ethnicity, age, disability, sexual orientation and more – including neurodivergent individuals, career returners and those with military service experience.
• M&G is proud to be Level 3: Disability Confident Leader under the UK Government Disability Confident employer scheme.
• M&G welcomes applications from candidates with disabilities and long-term health conditions.
• M&G is committed to providing an inclusive recruitment process.
• Candidates can request reasonable adjustments when applying.
• Contact careers@mandg.com for additional support during the recruitment process.