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About the Role

Wellstar is seeking a Unit Support Associate to facilitate the safe and appropriate transportation of patients. This role involves cleaning equipment, assisting with patient ambulation, stocking supplies, verifying patient identification, and assisting with patient transfers. The associate will work in a fast-paced environment, requiring multi-tasking and clear communication with healthcare personnel. The role also includes assisting with electronic medical records.

Responsibilities

• Transport patients to and from the ED, Radiology, and Test/Procedure areas.
• Clean transportation equipment.
• Properly handle IV and O2 equipment during transport.
• Assist with patient ambulation.
• Stock supplies.
• Verify patient identification.
• Use scripting with patients.
• Assist patients to and from imaging tables.
• Utilize AIDET.
• Adhere to all policies.
• File physician transcription/dictation in electronic medical records.
• Obtain TTR (ticket to ride) and properly sign out/notify RN upon return.
• Ensure proper handwashing and isolation technique is used.
• Utilize proper body mechanics and lift equipment.
• Clean equipment.
• Stock rooms as needed.
• Scan outside documentation into EMR as needed.
• Protect patient rights and dignity at all times.
• Maintain confidentiality.
• Answer telephone and call lights promptly.
• Resolve patient concerns.
• Proactively offer assistance and comfort measures to patients and families.
• Present self in a positive and professional manner.
• Provide patient care under the supervision of licensed staff.
• Provide basic patient care needs (e.g., hygiene, nutrition, elimination, physical comfort measures) as assigned.
• Assist members of the health care team with care delivery as assigned.
• Support initiatives of the health care team.
• Participate in department performance improvement initiatives.
• Transport patients to and from Radiation Oncology Dept, Inpatient floors and Emergency Dept. as needed.
• Transport supplies, patient care supplies, linen, medications and equipment as assigned.
• Practice accountability.
• Use effective written and oral communication skills with patients, staff, physicians, family, and visitors.
• Use safety communication techniques.
• Communicate completion of assignment/duties to the appropriate person.
• Communicate patient care concerns/problems/emergencies to the RN or appropriate staff member.
• Use positive and respectful communication with all members of the healthcare team, patients, and families.
• Perform other duties as assigned.
• Comply with all WellStar Health System policies, standards of work, and code of conduct.

Requirements

• Must be able to work in a fast-paced environment.
• Must be able to perform under stressful conditions with a compassionate, respectful, and helpful manner.
• Must be able to take direction from a variety of care providers.
• Must be organized.
• Must demonstrate good communication skills and handwriting.
• Must display a positive attitude.
• Ability to collaborate with other health care providers in the provision of patient care.
• Ability to multi-task essential.
• Ability to function in stressful and emergency situations essential.
• Personal time management skills are required.

Skills

• Basic computer skills
• Ability to read and speak the English language
• Good communication skills
• Good handwriting
• Positive attitude
• Strong customer service skills
• Strong interpersonal skills
• Ability to collaborate with other health care providers
• Ability to multi-task
• Ability to function in stressful and emergency situations
• Strong detail orientation
• Computer skills
• Personal time management skills

Location

• United States of America

Work Type

• Various

Experience Level

• Prefer hospital/medical experience

Education Level

• HS degree or equivalent

About the Company

• At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve.
• We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.
• Connect with the most integrated health system in Georgia, and start a future that gives you more.