Managed Services Manager at Smartly | New York, New York, US | Rezi

Managed Services Manager at Smartly

Managed Services Manager

Smartly · New York, New York, US

1 weeks ago

Managed Services Manager

Smartly · New York, New York, US

7 days ago
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About the Role

As a Paid Media Manager in the Smart Services team at Smartly, you will execute digital advertising campaigns and strategies for key customers, driving engagement and acting as a liaison between clients, partners, and internal teams. You will operate in the dynamic online marketing industry, focusing on customer relationship management and scaling operations for a growth-focused company.

Responsibilities

  • Own the execution and optimization of digital media campaigns across paid digital platforms (Meta, TikTok, Pinterest, Snapchat, Reddit, Google, LinkedIn, ADSP and more)
  • Partner with clients to define performance goals, unlock strategic opportunities, and translate business objectives into media plans.
  • Develop and implement testing roadmaps across channels to surface actionable learnings that drive performance.
  • Build and maintain advanced campaign reporting, using insights to continuously refine strategy, targeting, and creative execution.
  • Lead regular client communication, including weekly meetings, performance deep dives, and quarterly business reviews.
  • Collaborate cross-functionally with our Creative Services, Marketing Science, Product and Tech Consulting teams to deliver product feedback, work through challenges and development strategies that align with improving customer’s needs and performance.
  • Stay ahead of industry trends, platform updates, and performance strategies to proactively inform client planning and internal best practices.
  • Build, manage and develop strong relationships with customers and platform reps.

Requirements

  • Minimum of 3 years of digital marketing experience in Paid Social (Programmatic would be an added plus!)
  • Technical understanding and skills to optimize campaigns and analyze their results.
  • Great communication skills to explain complex concepts clearly and efficiently and give consultative advice to help customers grow their performance.
  • Strong spoken and written communication skills.
  • Highly organized with the ability to manage multiple workflows in parallel.
  • Experience collaborating across strategy, creative, and analytics teams.
  • Willingness to travel for client meetings, conferences, and industry events as needed.

Skills

  • Paid Social
  • Programmatic
  • Campaign Optimization
  • Data Analysis
  • Client Relationship Management
  • Cross-functional Collaboration
  • Industry Trend Analysis

Location

  • Remote

Work Type

  • Full-time

Experience Level

  • Mid-level

Salary/Compensations

  • $80,000 - $100,000 USD

Benefits

  • Five weeks paid time off (PTO)
  • 11 company paid holidays
  • Unlimited sick days
  • Generous healthcare packages
  • Mental health benefits
  • Monthly wellness benefit
  • Learning reimbursement opportunities
  • 401K plus matching
  • Equity grants for all new Smartlies
  • Volunteer time off days
  • Company donation matching opportunities
  • Choice of computer (MAC or PC)
  • Annual bonus
  • Stock options
  • Medical/dental/vision insurance
  • Retirement savings benefits
  • Parental leave
  • Life insurance
  • Disability benefits

About the Company

  • Smartly is an AI-powered advertising technology company transforming ad experiences for brands and consumers.
  • Our platform integrates media, creative, and intelligence capabilities, powering over 800 billion impressions and 300 billion creatives annually.
  • Recognized as a Leader in The Forrester Wave: Creative Advertising Technologies.
  • Manages creative and media for 700+ brands worldwide and $6B in ad spend across major platforms.
  • Smartly is a multinational and diverse team of 750+ employees from 60+ nationalities, working in 13 countries.
  • Committed to creating and maintaining an inclusive environment where everyone feels respected and heard.

Equal Opportunity

  • Our Diversity, Equity & Inclusion approach is at the heart of it.