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About the Role

As Manager, Total Rewards at HSO, you will own the strategy behind compensation, benefits, and payroll programs, ensuring they are competitive, compliant, and aligned with business goals. This is a hands-on leadership role that includes managing payroll and benefits operations for a 400+ person remote workforce, with the future goal of building and leading a team.

Responsibilities

• Own the design, competitiveness, and compliance of compensation and benefits programs.
• Conduct market benchmarking and internal equity analyses; recommend pay structures, incentives, and benefits offerings.
• Lead annual compensation review cycles, Variable Compensation Plan (VCP) administration, and compensation modeling.
• Lead self-funded health plan strategy, vendor and carrier negotiations, and annual renewal and open enrollment strategy.
• Monitor and interpret pay transparency, ERISA, ACA, FMLA, and related regulations, translating requirements into policy and process.
• Lead pay equity analyses and FLSA classification reviews.
• Oversee end-to-end payroll processing for 400+ remote employees, ensuring accuracy and compliance.
• Manage day-to-day benefits administration: enrollments, changes, terminations, and carrier updates.
• Serve as the primary point of contact for employee payroll and benefits questions.
• Prepare ACA reporting and 401(k) audit documentation.
• Process and reconcile expense reimbursements, including audits for policy violations or duplicate submissions.
• Define and hire for the future Payroll & Benefits Coordinator role.
• Transition operational work to the Coordinator once hired, retaining strategic oversight.
• Build a scalable total rewards function positioned for HSO's long-term growth.

Requirements

• 7-10 years of progressive experience in compensation, benefits, or total rewards, including hands-on payroll experience.
• Proficiency with payroll systems (ADP, Paylocity) and HRIS platforms; BambooHR experience strongly preferred.
• Demonstrated experience with multi-state payroll tax compliance.
• Deep knowledge of ERISA, ACA, FMLA, and pay transparency law.
• Comfort operating at both a strategic and hands-on level.

Skills

• Compensation strategy
• Benefits administration
• Payroll processing
• Market benchmarking
• Internal equity analysis
• Pay structures
• Incentives
• Health plan strategy
• Vendor negotiations
• Carrier negotiations
• Regulatory compliance (ERISA, ACA, FMLA, pay transparency)
• Pay equity analysis
• FLSA classification
• Multi-state payroll tax compliance
• HRIS platforms
• ADP
• Paylocity
• BambooHR

Location

• Remote

Work Type

• Remote
• Full-time

Experience Level

• Manager

Education Level

• CPP, CEBS, or SHRM-SCP/SPHR is a plus.

Benefits

• Competitive benefits programs

About the Company

• HSO is a global Microsoft partner and business transformation leader, helping organizations modernize operations through Dynamics 365, Azure, Data & AI, and the Power Platform ecosystem.
• Internally, we invest just as intentionally in building scalable people operations that support growth, clarity, and a strong employee experience.