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About the Role

The BMW Genius is responsible for delivering comprehensive product information throughout the sales and aftersales processes. Seeking reliable, motivated individuals with a passion for automotive excellence, looking to join a team whose values are based in kindness, teamwork, and delivering the highest caliber of customer service!

Responsibilities

• Maintain strong knowledge of BMW products, services, and processes through on-the-job-training to answer customer questions effectively and promote a high quality BMW image.
• Address client issues in a timely and effective manner; be available by phone and in the dealership to assist with any technological issues.
• Keep track of daily deliveries, assist salespeople, and thoroughly explain all the features of vehicles to clients.
• Assist in ensuring the safe and proper maintenance and use of physical resources such as exterior display and parking, showroom area, display systems, and demonstrator vehicles.
• Travel to clients’ homes as necessary for at-home deliveries and technology tutorials.
• Assist in dealer swaps when needed.
• Perform physical functions accurately and on time by actively listening and carefully following instructions and procedures.

Requirements

• Previous BMW Genius experience required
• Excellent customer service skills, ability to go above customer expectations
• Excellent verbal and written communication skills. By phone, in-person, and email/text.
• Excellent organizational skills with attention to detail.
• Ability to multitask and complete tasks on schedule
• A clean/valid New York State Driver’s License

Skills

• Proficient in Google Email, Sheets, Calendar.

Location

• Long Island

Work Type

• Full-time

Experience Level

• Not specified

Education Level

• Not specified

Salary/Compensations

• $20 Hourly + Commission

Benefits

• Medical, dental and vision coverage for employee & family
• Company paid life insurance and optional additional coverage
• Voluntary short term and long term disability available
• Additional voluntary benefits including Aflac and LegalShield
• Paid time off
• Paid holidays
• 401K plan
• Employee Assistance Program

About the Company

• The Rallye Motor Company, Long Island's premier luxury automotive group.
• Our values are based in kindness, teamwork, and delivering the highest caliber of customer service!
• We strive to provide the Rallye team members with a variety of career opportunities that promote personal growth & learning, work-life balance, and equality.
• Our superior benefits and focus on employee growth and development along with the high earning potential are just a few reasons you will want to consider joining Rallye!

Equal Opportunity

• The Rallye Motor Company is committed to attracting and retaining a talented and diverse workforce that supports our culture of customer service and automotive excellence.