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About the Role
The Amberleigh, a premier retirement community in Williamsville, NY, provides quality care to residents in an Independent Living, Assisted Living, and Memory Care community.
Responsibilities
- Answers telephone and directs the caller to the appropriate individual.
- Provides information such as community address, directions, fax numbers, and company website.
- Inputs maintenance requests into the system.
- Updates resident roster and spreadsheets.
- Fields phone calls and inquiries.
- Organizes transportation requests for residents.
- Sends appropriate emails to departments.
- Greets and directs visitors to the community.
- Receives, sorts, and forwards incoming mail.
- Coordinates the pick-up and delivery of express mail services.
- Resolves customer questions and concerns.
Requirements
- Must have computer knowledge, including Microsoft Word, Excel, and Outlook.
- Must enjoy providing exceptional customer service and care to senior residents.
- Must appreciate the value of being a dependable and responsible member of the team.
- Must have weekend availability.
Location
- Williamsville, NY
Work Type
- Full-time
Salary/Compensations
- $16.26/hour
Benefits
- Competitive wage/salary
- Health and dental insurance
- 401k with company match
- Company support for educational and learning opportunities
- Paid referral programs
- Medical, dental, vision, and life/disability insurances
- Employee Assistance Program
- Dependent Care and FSA saving accounts
- PTO available after 90 days
- Paid Training
About the Company
- The Amberleigh is a Sonida Senior Living community.