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About the Role
The Senior Citywide Address Technician will support the Citywide Address Assignment Team (CAAT) by designing a new citywide address process, managing address requests for complex developments, and providing in-depth customer service to residents and developers.
Responsibilities
- Execute address assignment functions for complex developments with high accuracy.
- Provide customer service support to constituents, homeowners, developers, and agencies.
- Research, analyze, validate, and maintain geographic data files using spatial data and imagery.
- Perform quality assurance of data files in geospatial databases.
- Initiate, document, and innovate work procedures and methodologies.
- Execute geographic processing programs and coordinate data releases.
- Assist in the scheduling of projects and priorities.
- Conduct occasional field work and site visits for research.
- Lead communications with customers and stakeholders.
- Act as a liaison to other city agencies.
- Ensure team adherence to standard procedures.
- Train and mentor junior team members.
Requirements
- Minimum 5 years of experience managing data records and using geospatial data.
- Demonstrated experience with Esri’s ArcGIS or other GIS software.
- Authorization to work in the United States.
- Baccalaureate degree and two years of relevant experience, or high school diploma and six years of relevant experience, or an equivalent combination.
- At least one year of specialized experience in community work or related activities.
Skills
- Strong research, analytical, and organizational skills.
- Proficiency in Esri ArcGIS or other GIS software.
- SQL and Python (preferred).
- Strong verbal and written communication.
- Ability to review architectural plans for large-scale developments.
- Knowledge of NYC geography and data (preferred).
Location
- New York City, NY
Work Type
- Hybrid (up to 2 days per week remote)
Experience Level
- Minimum 5 years of experience
Education Level
- Baccalaureate degree or high school diploma/equivalent
Salary/Compensations
- $62,868 - $100,000
About the Company
- The Department of City Planning (DCP) plans for the future of New York City, focusing on housing, jobs, resilient infrastructure, and a vibrant public realm.
Equal Opportunity
- The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment free from discrimination and harassment.