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About the Role

Serve as the primary point of contact for customers throughout the loan lifecycle, leveraging expertise in home lending products and adhering to regulatory requirements while marketing Chase's financial products. This role offers a significant opportunity for career growth and impact within the Chase Home Lending team, dedicated to helping clients achieve homeownership.

Responsibilities

• Coach and mentor the branch team through product and service training.
• Partner with bankers, meet with their customers, and introduce new clients for additional products and services.
• Collaborate with the team to enhance customer experience through various marketing efforts.
• Develop strong partnerships with assigned retail branches to promote mortgage loan originations.
• Act as the internal and external mortgage expert, maintaining strong customer relationships.
• Provide recommendations based on financial analysis, product knowledge, and customer needs.

Requirements

• Bachelor's degree or equivalent work experience in sales and/or real estate.
• 3+ years of mortgage lending and proven sales experience in retail banking.
• Knowledge of the local real estate market.
• Excellent written and oral communication skills.
• Knowledge of FHA, VA, FNMA, and FHLMC guidelines.
• Must be subject to Dodd Frank/Truth in Lending Act qualification requirements.
• Must register under the SAFE Act of 2008 via the National Mortgage Licensing System and Registry (NMLS).

Skills

• FHA/VA sales experience
• Marketing
• Promoting
• Relationship building
• Consulting skills
• Intermediate PC skills in a Windows environment

Location

• Onsite

Work Type

• Full-time

Experience Level

• Senior

Education Level

• Bachelor's degree or equivalent work experience

Salary/Compensations

• Competitive total rewards package including base salary, commission-based pay, and/or discretionary incentive compensation.

Benefits

• Comprehensive health care coverage
• On-site health and wellness centers
• Retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching

About the Company

• Chase is a leading financial services firm assisting nearly half of America’s households and small businesses with a wide array of financial products.
• Our mission is to foster engaged, lifelong relationships with customers at the core of our operations.
• We support the growth of small businesses, nonprofits, and cities by providing solutions for their financial needs.
• Our Consumer & Community Banking division offers personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment processing.
• We are leaders in U.S. credit card sales, deposit growth, and digital solutions, achieving top customer satisfaction rankings.
• We help customers achieve the dream of homeownership through online tools and advice for purchasing, refinancing, or accessing home equity.

Equal Opportunity

• We are an equal opportunity employer and place a high value on diversity and inclusion.
• We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
• We provide reasonable accommodations for religious practices, beliefs, mental health, or physical disability needs.
• Equal Opportunity Employer/Disability/Veterans