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About the Role

Actively takes wine and beverage orders, shares expertise in wine and beverage menus to assist guests in beverage pairings to enhance the dining experience. Interacts with guests, team members, and supervisors in a polite, courteous, and hospitable manner to ensure gracious hospitality.

Responsibilities

• Anticipate and accommodate the needs of the guests
• Maintain general cleanliness of assigned stations and the entire venue
• Provides professional and exceptional service
• Accurately enter all orders into the POS system
• Follow supervisor’s instructions, communicate with and support co-workers while being a team player
• Possesses in-depth knowledge of all food and beverage menus and the company
• Possesses excellent knowledge of venues wine list
• Well versed in both classic and creative wine and food pairings
• Assists in or leads staff education sessions
• Serves all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards
• Complies with Department of Health standards
• Works as part of a team and provides help and support to all fellow team members
• Accurately completes all end-of-shift Wine Sales reports
• Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers, and chefs
• Properly sets-up floor and side stations, performs side-work and other opening/closing procedures as directed by management
• Ensures the dining room is set for proper wine service
• Ice buckets are prepared and maintained throughout service
• Side stations have sufficient stemware, decanters, etc.
• Wine storage rooms are well-maintained and organized
• Reports all breakage, and damage of equipment or furniture immediately to management
• Attends and participates in daily pre-service meetings
• Attends and participates in any training sessions or departmental meetings
• Learn by listening, observing other team members, and sharing knowledge while leading by example
• Portrays a positive and professional attitude
• Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments
• Assist and/ or complete additional tasks as assigned

Requirements

• Minimum 2 years Sommelier experience or equivalent related Tao Group Hospitality experience required
• Certificate from an accredited wine program preferred
• Previous food and beverage experience preferred
• Knowledge of proper wine service techniques, proper serving temperatures, glassware selection, and decanting
• Fundamental knowledge of the wine regions of the World
• Comprehensive knowledge of cocktails and spirits
• 21+ years of age
• Ability to write, read, and verbally communicate
• Must have good positive energy throughout the day
• Must be able to print legibly for Team Members, management, and guests to read
• Must be able to stand for extended periods of time
• Must be able to move quickly
• Must be able to push and lift up to 75 lbs. with or without assistance
• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
• Exposure to cleaning materials
• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
• Maintain a professional, neat, and well-groomed appearance adhering to Company standards
• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
• Ability to maintain confidentiality
• Ability to handle a fast-paced, busy, and somewhat stressful environment

Skills

• Wine and beverage expertise
• Beverage pairing
• Guest interaction
• POS system operation
• Teamwork
• Menu knowledge
• Wine list knowledge
• Wine and food pairing
• Staff education
• Alcohol service regulations
• Department of Health standards compliance
• Wine Sales reporting
• Guest communication
• Opening/closing procedures
• Wine service setup
• Ice bucket maintenance
• Stemware and decanter management
• Wine storage organization
• Equipment and furniture damage reporting
• Meeting participation
• Training participation
• Learning and knowledge sharing
• Positive attitude
• Professionalism
• Company knowledge
• Partner knowledge
• Hotel environment knowledge
• Task completion
• Writing
• Reading
• Verbal communication
• Positive energy
• Legible printing
• Standing for extended periods
• Quick movement
• Pushing and lifting up to 75 lbs
• Working in noisy, crowded, and smoky environments
• Working extended hours, irregular shifts, evenings, weekends, and holidays
• Handling cleaning materials
• Working in various environments (Office, Casino, Nightclub, Bar, Lounge, Restaurant)
• Maintaining professional appearance
• Interacting with customers, managers, and co-workers
• Confidentiality
• Handling fast-paced, busy, and stressful environments

Work Type

• Full-time

Experience Level

• Minimum 2 years Sommelier experience

Education Level

• Certificate from an accredited wine program preferred

Benefits

• Medical, Dental, and Vision Coverage
• 401(k) Retirement Program with Employer Match
• Life and Disability Insurance Plans
• Ancillary Insurance Plans
• Employee Assistance Program
• Fertility & Family Forming Support and Resources
• Pet Insurance
• Employee Discounts
• TAO Savings Marketplace
• Time off

About the Company

• Tao Group Hospitality delivers distinctive culinary and premium entertainment experiences through its portfolio of restaurants, nightclubs, lounges, and daylife venues.
• The company operates branded locations across the globe, featuring a collection of widely recognized hospitality brands including TAO, OMNIA, Marquee, LAVO, Beauty & Essex, Cathédrale, Little Sister, The Highlight Room, Sake No Hana, KOMA, Avenue, Fleur Room, JEWEL, and more.
• Tao Group Hospitality is part of Mohari Hospitality, an investment firm focused on the luxury lifestyle and hospitality sectors.
• With over 25 years of industry experience, Tao Group Hospitality consistently sets the bar for guest experiences by delivering unforgettable entertainment with innovation and creativity at the core.
• The company strives to exceed expectations and continually reinvent the future of hospitality through its owned operations as well as joint venture and managed properties.