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About the Role

Responsible for overseeing the operation, maintenance, and managerial oversight of multiple buildings, implementing policies and procedures to ensure well-managed facilities. This role involves leading staff in providing excellent service to employees and tenants, ensuring safety, quality, and compliance with organizational goals. The position serves as an exemplary leader, fostering strong relationships and assuming financial accountability, people management, and strategic execution.

Responsibilities

Maintains responsibility and oversight of day-to-day operations of hospital and other facilities, ensuring effective service delivery and meeting building needs including custodial, life-safety, housing, security, risk management, engineering, and general/preventative maintenance.
Provides leadership in programming, budgeting, and oversight of campus capital program initiatives annually.
Identifies campus utilities reduction opportunities and operational efficiencies in collaboration with Finance.
Directly oversees campus asset NYC code compliance and regulatory compliance to NYC Local Laws.
Provides exemplary leadership to the management team, including prioritization, direction, development, and assessment.
Implements policies, procedures, and programs to ensure well-managed, well-maintained buildings and equipment.
Leads staff in a positive service response to the concerns and needs of employees and tenants.
Provides assurance of safety concerns, quality programs, NYC code compliance, and policy compliance in coordination with organizational goals.
Leads, develops, and maintains excellent working relationships with employees, tenants, the community, and regulatory and city/state agencies.
Assumes financial accountability, people management of direct reports, manages key performance indicators, and executes strategic directives.
Oversees the planning and operation of facilities in emergency response situations, disaster preparedness, and emergency notification programs.
Advises C-Suite leadership on operational improvement goals and activities.
Develops and maintains strong rapport with employees and tenants to elicit feedback for continuous improvement, ensuring organizational effectiveness.
Assures organization-wide compliance with all Federal, State, and Local laws, ordinances, and codes relating to facility and staff operation and safety.
Ensures mandated inspections and repairs of fire safety/suppression systems and other systems are completed as required.
Develops and maintains a house-wide preventative maintenance program.
Oversees Biomedical vendor and annual assessment of in-house feasibility.

Requirements

Excellent verbal and written communication skills.
Excellent interpersonal and conflict resolution skills.
Excellent organizational skills and attention to detail.
Strong analytical and problem-solving skills in qualitative and quantitative research.
Proficient in Excel, Microsoft Office, and other certifications as required by the Schwarzman Animal Medical Center.
On-call; after-hours and emergency response availability when needed.
BA degree in Business Management, Engineering, Architecture, Construction Management, or Facility Management from an accredited college or university.
Ten (10) years of management-level work experience demonstrating effective leadership, technical knowledge, communication, and interpersonal skills.
Experience in budgeting, staff supervision, construction & facility management, procurement, OSHA, ADA codes & regulations, program development, and project management at a multi-building organization.
Hospital and/or multi-unit residential experience is a plus.
Prolonged periods of sitting at a desk and working on a computer.
Occasionally required to stand, walk, climb, balance, stoop, kneel, crouch, crawl, and taste or smell.
Frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.

Skills

Communication skills
Interpersonal skills
Conflict resolution skills
Organizational skills
Attention to detail
Analytical skills
Problem-solving skills
Excel proficiency
Microsoft Office proficiency
Leadership
Budgeting
Staff supervision
Construction management
Facility management
Procurement
OSHA regulations
ADA regulations
Program development
Project management
Emergency response
Disaster preparedness

Location

New York City

Work Type

On-call
After-hours availability
Emergency response availability

Experience Level

Management level
Ten (10) years of management level work experience

Education Level

BA degree in Business Management, Engineering, Architecture, Construction Management, or Facility Management

Salary/Compensations

$200,000—$250,000 USD

Benefits

Competitive salary
Generous paid time off
50% discount on veterinary care
Continuing education funds with rollover options
403(b) matching
Comprehensive medical, dental, and vision coverage
Eligibility for The Public Loan Service Forgiveness Program

About the Company

Excellence in veterinary medicine since 1910.
The Schwarzman Animal Medical Center is the world’s largest veterinary teaching hospital, offering compassionate, collaborative, and cutting-edge veterinary care.
Commitment to innovation has led to the creation of one of the most advanced veterinary facilities in the world.
AMC recently completed a major expansion and renovation, transforming the hospital into a state-of-the-art facility.
Facilities include a new surgical center, 1.5 Tesla Philips MRI, 64-slice spiral CT scanner, Electroencephalography (EEG), Elekta Versa HD Linear Accelerator, In-house Laboratory, Ultrasound, Echocardiogram, and Mobile Cone Beam CT.
Features a multidisciplinary team of 140+ veterinarians across 20+ specialties.
Located in Manhattan, surrounded by leading research and teaching institutions such as Cornell University College of Veterinary Medicine, Weill Cornell Medical School, and NYU.
Offers collaborative research opportunities and a focus on education for those passionate about mentoring and advancing veterinary medicine.

Equal Opportunity

We are a 501(c)(3) nonprofit employer.