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About the Role

Vince is seeking a dynamic, customer service driven Full-Time Store Manager for our Prince Street location. The Store Manager is responsible for the daily operation of the store, maximizing profits, sales, and the customer service experience. This role involves hiring, training, and managing store associates to achieve sales and profit goals, while ensuring excellent visual presentation and housekeeping standards.

Responsibilities

Achieve and exceed productivity and sales plan expectations
Improve profitability by managing controllable expenses such as payroll, supplies and shrinkage
Set an example of exceptional customer service by leading sales efforts on the selling floor
Teach and monitor each associate to do client development
Recruit, train, motivate and retain quality sales associates, ensuring bench strength for potential open positions
Set goals and manage to expectations by clearly communicating metrics for success
Meet monthly with each associate to discuss performance, coach, provide suggestions for improvement, and address issues with progressive documentation
Maintain a high level of visual merchandising and housekeeping standards
Perform daily paperwork reconciliation and other operational tasks
Protect store assets and inventory, reconciling inventory to identify and reduce shrinkage
Implement company policies and procedures

Requirements

Minimum three years experience in retail management
Full understanding of specialty retail, including business development, visual merchandising and store operations
Computer skills to include operation of retail point of sale system, Word, Excel and email
Must be able to lift, carry or otherwise move objects weighing up to 15 pounds when merchandising the sales floor and use ladders or stairs
Strong leadership, critical thinking and problem-solving skills
Ability to delegate responsibility and work to the staff
Demonstrate strong verbal and written communication skills allowing for communication of the company’s goals and objectives
A positive, outgoing, high-energy personality that is entrepreneurial, sales-focused and takes full ownership of the store’s business at all levels
A mentor and leader to staff and peers, developing individual strengths and identifying opportunities
A trainer able to teach skills in customer service, selling, and operations

Skills

Customer service
Sales
Client development
Recruiting
Training
Motivation
Visual merchandising
Housekeeping
Loss control
Leadership
Critical thinking
Problem-solving
Delegation
Communication (verbal and written)
Entrepreneurial mindset
Mentoring
Operations management

Location

Prince Street

Work Type

Full-Time

Experience Level

Minimum three years experience in retail management

Salary/Compensations

$100,000 to $115,000 annually
Eligible for participation in a bonus program

Benefits

Robust healthcare options for medical, dental, vision, flexible spending, and health savings account with employer funding
401(k) with employer match
Generous paid time off plans for vacation, sick, and personal, as well as company holidays
Clothing allowance & merchandise discounts
$400 annual gym reimbursement
Mental health support tools and telehealth psychology and psychiatry
Family and caregiving benefits including a competitive paid parental leave program as well as supplemental infertility coverage
Life, accidental death & dismemberment, short-term disability, and long-term disability insurance
Supplemental hospital indemnity, specified disease, and accident coverage
Pre-tax commuter benefits including transit and parking
Discounted pet, home & auto, and legal insurance

About the Company

Vince is a fashion brand.

Equal Opportunity

V Opco, LLC is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, sexual orientation, national origin, disability, genetic information, age, or military or veteran status or any other status protected by applicable federal, state or local law. V Opco, LLC also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable laws.