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About the Role
As an intern, you will be part of a team that values growth and contributions, playing a vital role in supporting staff who work every day to strengthen communities.
Responsibilities
- Provide first-line technical support and troubleshooting assistance to staff across all offices.
- Help maintain desktop computers, laptops, printers, scanners, mobile devices, and A/V equipment.
- Assist with monitoring, maintenance, and upgrades of network infrastructure and software applications.
- Create new user accounts and configure required permissions and access rights.
- Assist with hardware and software installations and office equipment setups.
- Help maintain the organization’s IT inventory records.
- Support the VOIP phone system, door access, and building security systems.
- Develop and deliver basic computer training materials and reference guides for staff.
- Stay current with emerging technologies relevant to the organization’s IT needs.
Requirements
- Must be pursuing a degree in Information Technology, Computer Science, or a related field.
Skills
- Technical support
- Troubleshooting
- Hardware maintenance
- Software maintenance
- Network infrastructure
- User account management
- Hardware installation
- Software installation
- IT inventory management
- VOIP systems
- Basic computer training
Location
- Syracuse, NY
Work Type
- Full-time
- Onsite
Experience Level
- Internship
Education Level
- Pursuing a degree in Information Technology, Computer Science, or a related field
Salary/Compensations
- $17-$20 DOE
About the Company
- Housing Visions is a Syracuse based nonprofit committed to Quality, Responsibility, Integrity and Compassion.