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About the Role

G MASS is partnering with a leading Lloyd's Managing Agency to find an Operations Assistant for their Syndicate Operations team. This role supports Underwriters with risk entry, data quality checks, and handling signing and claims messages. It's a great opportunity for early-career professionals to gain exposure to risk processing, underwriting support, and the London Market while working towards industry qualifications.

Responsibilities

Enter risk and aggregate data into underwriting systems accurately and within agreed timeframes.
Carry out quality checks on risk data, flagging and resolving discrepancies, and escalating where needed.
Handle USM and SCM message processing, chasing failures or exceptions to maintain SLA.
Serve as a point of contact for Underwriters, ensuring smooth transactions and quick query resolution.
Collaborate with Team Leaders to meet SLAs and team targets.
Propose ideas for improving accuracy and efficiency in existing processes.
Build relationships across Underwriting and Operations to become a trusted resource for daily queries.

Requirements

Solid understanding of Lloyd's syndicate operations and processes.
Awareness of delegated authority versus open market business, including operational and contractual differences.
Some exposure to London Market platforms such as PPL or Whitespace.
A sharp eye for detail and a high standard of accuracy.
Well-organized with a proven ability to manage deadlines individually and as part of a team.
Confident communicator, comfortable liaising with colleagues and external contacts.
Competent in Excel, Word, and Outlook.

Skills

Risk entry
Data quality checks
Message processing
Underwriting support
Communication
Organization
Excel
Word
Outlook

Location

London

Work Type

Permanent
Full-time

Experience Level

Early career

Salary/Compensations

up to £42k

About the Company

Leading Lloyd's Managing Agency