Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Our F&B Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the F&B Support Expert provides the support that make transactions feel like part of the experience.

Responsibilities

• Advocating and maintaining an exceptionally high standard of five-star luxury lifestyle service within the Food & Beverage operation.
• Maintaining the cleanliness in all areas of the discipline, at all times and advocating this as best practice.
• Your role is a very physical role, where lifting, pushing and pulling are involved; manual handling and deploying the correct methods to keep yourself safe is key.
• Product (food & beverage), menu, operational, food hygiene, service knowledge is essential.
• Maintaining up-to-date knowledge of company Food Safety Programs within assigned area of responsibility, as well as all local, state, and federal regulations.
• Reporting maintenance issues immediately to appropriate personnel (i.e., management or maintenance).
• Attitude, grooming standard, body language and tone need to be positive, supportive and on brand at all times.
• Attendance at monthly departmental meetings and 1:1’s is essential for you to have the knowledge you need in your role.
• Carrying out other duties that may be required by the F&B Management team.

Requirements

• Minimum of 1 year of experience in a similar role within the hospitality industry, preferably in a luxury hotel environment.
• Detail-oriented with a passion for delivering excellence in customer service.
• Knowledge of Health, Safety and Hygiene (sanitation, cleanliness).
• L2 Food Hygiene is preferred, and you should work towards achieving this if you don’t hold a certification already.

Skills

• Food Safety Programs
• Health, Safety and Hygiene
• Customer service

Experience Level

• 1 year of experience

Education Level

• L2 Food Hygiene certification

Benefits

• 28 days holiday (including Bank Holidays), with increasing entitlement based on length of service.
• Pension scheme participation.
• Life Assurance coverage.
• Annual Performance Review pay adjustments.
• Complimentary gym and spa access.
• Free meals while at work.
• Dry-cleaning service availability.
• Complimentary enrolment in BenefitHub, granting unlimited deals from various retailers and more.
• 20% discount at any of the St. Pancras outlets.
• Marriott Discount Card offering benefits on hotel stays, room upgrades, gift shop purchases, and F&B across 130 countries.
• Travel ticket season loan.
• Cycle to work scheme.
• Employee Assistance Programme access.
• Comprehensive Training and Development programme participation.
• Awards and recognition celebrations

About the Company

• The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Equal Opportunity

• Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.