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About the Role

As an Advocate, you'll play a vital role in empowering people to understand their options, navigate complex systems, and influence decisions that affect their lives. You'll manage your own caseload and provide statutory and non-statutory advocacy, focusing on MHS Complaints (IHCA) cases. You'll work alongside people facing important decisions, helping them understand their rights, have their views represented, access information, participate in decisions, navigate frameworks, and build confidence.

Responsibilities

• Managing a diverse and rewarding advocacy caseload.
• Delivering both instructed and non-instructed advocacy.
• Supporting people to understand and exercise their rights.
• Preparing high-quality reports and case records.
• Identifying and responding appropriately to safeguarding concerns.
• Promoting advocacy services to professionals, communities and service users.
• Participating in reflective practice, supervision and ongoing development.
• Supporting volunteers, students and trainee advocates where required.

Requirements

• A Level 2 Award in Independent Advocacy and willingness to complete the Level 4 Independent Advocacy Practice qualification, or an existing Level 3 National Advocacy Qualification or Level 4 Independent Advocacy Practice qualification.
• Experience delivering advocacy services in a paid or voluntary capacity.
• Knowledge of advocacy principles and relevant legislation.
• Experience managing a caseload effectively and independently.
• Excellent written, verbal and interpersonal communication skills.
• A person-centred approach and the ability to work with people from diverse backgrounds and with a range of communication needs.
• Strong organisational and IT skills.
• The ability to travel throughout the Wandsworth and Richmond area and occasionally elsewhere in England for work-related activities.
• Enhanced DBS Check with Adults.

Skills

• Advocacy
• Communication
• Organisation
• IT skills

Location

• Field Based – Wandsworth & Richmond

Work Type

• Permanent
• Part Time

Experience Level

• Experienced or qualified Advocate

Education Level

• Level 2 Award in Independent Advocacy
• Level 4 Independent Advocacy Practice qualification
• Level 3 National Advocacy Qualification

Salary/Compensations

• £11,905.65 plus £1350 London Allowance

Benefits

• Inclusive Culture with staff networks
• Wellbeing Support via Wellbeing Hub, Employee Assistance Programme, and Unmind app
• Recognition & Rewards including discounts and cashback
• Flexible Working & Generous Leave (starting at 25 days annual leave plus bank holidays and birthday off, with options to buy/sell days)
• Learning & Development opportunities
• Financial & Family Support including contributory pension, enhanced family leave, season ticket loans, and cycle-to-work schemes
• Referral Bonus up to £300

About the Company

• Rethink Advocacy believes everyone deserves to have their rights respected, their views listened to, and their voice heard.
• Rethink Mental Illness values professional development, reflective practice and continuous learning.
• Rethink Mental Illness aims to create a society where everyone has the opportunity to live the life they want.
• Rethink Mental Illness believes that when you feel supported, you can make the biggest difference.

Equal Opportunity

• Diversity is important, appreciating difference through difference, inclusiveness and belonging.
• By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services.
• Recognise and support staff networks and support groups for ethnically diverse and LGBTQIA+ colleagues.
• Awarded Disability Confident Employer status.
• Signatory to the Business in the Community Race at Work Charter.
• Aim for workforce to reflect the diversity of the communities served.
• Actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, LGBTQIA+ individuals, neurodiverse people, those with health conditions, disabilities or hidden disabilities, and people from ethnically diverse backgrounds.
• Ambition to become a truly anti-racist employer, campaigning organisation and service provider.
• Multi-year anti-racist programme of work contained in our Race Equality Action Plan.