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About the Role

As an Advocate, you'll play a vital role in empowering people to understand their options, navigate complex systems, and influence decisions that affect their lives. You'll manage your own caseload and provide statutory and non-statutory advocacy, focusing on IMCA and Care Act cases. You'll work alongside people facing important decisions, helping them understand their rights, have their views represented, access information, participate in decisions, navigate frameworks, and build self-advocacy skills. You'll balance client meetings, report writing, safeguarding, promotion of services, and collaboration with professionals.

Responsibilities

• Managing a diverse and rewarding advocacy caseload.
• Delivering both instructed and non-instructed advocacy.
• Supporting people to understand and exercise their rights.
• Preparing high-quality reports and case records.
• Identifying and responding appropriately to safeguarding concerns.
• Promoting advocacy services to professionals, communities and service users.
• Participating in reflective practice, supervision and ongoing development.
• Supporting volunteers, students and trainee advocates where required.

Requirements

• A Level 2 Award in Independent Advocacy and willingness to complete the Level 4 Independent Advocacy Practice qualification, or an existing Level 3 National Advocacy Qualification or Level 4 Independent Advocacy Practice qualification.
• Experience delivering advocacy services in a paid or voluntary capacity.
• Knowledge of advocacy principles and relevant legislation.
• Experience managing a caseload effectively and independently.
• Excellent written, verbal and interpersonal communication skills.
• A person-centred approach and the ability to work with people from diverse backgrounds and with a range of communication needs.
• Strong organisational and IT skills.
• The ability to travel throughout the Wandsworth and Richmond area and occasionally elsewhere in England for work-related activities.
• Enhanced DBS Check with Adults.

Location

• Field Based – Wandsworth & Richmond

Work Type

• Permanent
• Full Time

Experience Level

• Experienced or qualified Advocate

Education Level

• Level 2 Award in Independent Advocacy
• Level 4 Independent Advocacy Practice qualification
• Level 3 National Advocacy Qualification

Salary/Compensations

• £26,457 plus £3000 London Allowance

Benefits

• Inclusive Culture: Join staff networks that champion diversity and inclusion.
• Wellbeing Support: Access our Wellbeing Hub, Employee Assistance Programme, and the Unmind mental health app.
• Recognition & Rewards: Enjoy discounts, cashback offers, and celebrate achievements through our PULSE platform.
• Flexible Working & Generous Leave: Starting at 25 days annual leave (plus bank holidays and your birthday off), with options to buy or sell extra days.
• Learning & Development: Grow your career with structured onboarding and training opportunities.
• Financial & Family Support: Contributory pension scheme, enhanced family leave, and travel benefits like season ticket loans and cycle-to-work schemes.
• Referral Bonus: Earn up to £300 for introducing someone to our team.

About the Company

• At Rethink Advocacy, we believe everyone deserves to have their rights respected, their views listened to, and their voice heard.
• You'll be joining a supportive organisation that values professional development, reflective practice and continuous learning, while making a real impact in the lives of people affected by mental illness and other complex circumstances.
• At Rethink Mental Illness, we believe that when you feel supported, you can make the biggest difference.

Equal Opportunity

• Diversity is important to us, and we appreciate difference through difference, inclusiveness and belonging.
• We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities.
• We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.
• We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement.
• We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.