Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Trusted Shops is building the leading Community of Trust in e-commerce by creating digital trust between people, businesses and AI agents. As a Sales Manager, you'll guide businesses through the entire sales cycle from the first conversation to a successful close, helping them turn trust into a competitive advantage and grow sustainably while creating safer shopping experiences.

Responsibilities

• Take full ownership of the sales process from prospecting and first outreach to discovery, solution presentations, commercial negotiations and successful deal closure.
• Manage every stage of the sales cycle with a strong focus on delivering long-term customer value.
• Lead proactive conversations and discovery calls to understand your customers' business goals and challenges.
• Develop tailored Trusted Shops solutions that create measurable business impact and support sustainable growth.
• Prepare tailored commercial proposals, manage follow-ups throughout the decision-making process and establish trusted relationships with decision-makers through a consultative and customer-centric sales approach.
• Manage your sales activities independently while maintaining accurate opportunities, forecasts and customer interactions in Salesforce.
• Share your ideas, best practices and experience while working closely with colleagues across Sales, Marketing, Customer Success and other international teams.

Requirements

• Passion for New Business: You enjoy identifying new opportunities, winning new customers and building long-term business relationships.
• Experience in B2B-Sales: Prospecting, cold outreach, discovery calls and consultative selling of digital or technology-driven solutions are a natural part of your sales toolkit.
• Consultative Selling Expertise: You're confident applying modern sales methodologies throughout the entire sales cycle—from structured discovery and needs analysis to objection handling, commercial negotiations and closing.
• Ownership & Team-Oriented Mindset: You combine a structured and self-driven way of working with curiosity, continuous learning and the desire to contribute to your team's success.
• Communication Skills: Fluent communication in German (spoken and written) with customers across the DACH market and feel comfortable collaborating in English within an international business environment.

Skills

• B2B SaaS Sales
• E-Commerce
• Consultative Selling
• Salesforce
• German
• English

Location

• Cologne
• Berlin

Work Type

• Hybrid
• Permanent

Experience Level

• Sales Manager

Benefits

• Hybrid work: Combine fixed office days (2 days / week) with flexible remote work.
• Academy Onboarding: 4-weeks onboarding together with all new starters in Sales, Customer Success, and Account Management.
• Workation: Temporarily work from a destination of your choice within EU, Iceland, Liechtenstein or Norway
• Permanent contract with Europe's trusted brand.
• 28 vacation days + 2.5 additional days off at Christmas, New Year's Eve and Carnival.
• Buddy program: An experienced trustee is at your side.
• Learning & Development: Individual training opportunities.
• Events: Team Events, Unit Events, etc.
• Health Pass: Earn an additional vacation day by actively participating in free online and offline sports, fitness and health courses.

About the Company

• At Trusted Shops, we're building the leading Community of Trust in e-commerce by creating digital trust between people, businesses and AI agents.
• You'll work with an established European SaaS brand, benefit from a modern sales organization, and enjoy genuine opportunities for professional development.
• Your expertise directly contributes to the success of thousands of online shops across Europe.
• Together, you'll continuously improve the way we sell and support our customers.
• BUILD A COMMUNITY OF TRUST WITH US - #cometotrust

Equal Opportunity

• At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.