About the Role
As a Senior Sales Manager, you will leverage your SaaS, digital marketing, and e-commerce expertise to acquire new business and drive B2B sales. You will focus on customer acquisition and manage the sales cycle to fuel company growth, introducing the platform to mid-sized and high-growth businesses.
Responsibilities
- Understand customer needs by analyzing their business challenges and use AI-driven insights to present tailored, value-adding solutions.
- Own the full new business cycle – from identifying and approaching qualified leads to closing deals and handing over seamlessly to our Account Management team.
- Expand your reach through cold calling, email outreach, LinkedIn networking, event participation, and other prospecting channels.
- Manage a strong pipeline of qualified leads and opportunities, ensuring consistent momentum and measurable results.
- Pitch our SaaS solutions to mid-sized and high growth businesses across various industry verticals – via video calls, phone, email, or on-site meetings when needed.
- Collaborate cross-functionally with marketing, partnerships, account management, and customer success to deliver a customer-first experience and help shape a digital world people can trust.
- Engage e-commerce decision-makers and build compelling cases for partnering with Trusted Shops.
- Actively contribute to lead definition, qualification, and acquisition – bringing your insights and creativity to the table.
Requirements
- 3+ years of sales experience in the SaaS industry or in selling complex, consultative digital products or software solutions.
- Deep understanding of e-commerce platforms and a strong grasp of the SaaS landscape.
- Proven track record in sales, with experience managing diverse deals and stakeholders across the pipeline – from mid-sized clients to fast-growing enterprises.
- Proactive and results-driven mindset.
- Exceptional communication skills, quick thinking, and a strategic approach to navigating complex sales conversations.
- Collaborative team player, able to work effectively with internal teams and build strong relationships with prospects and clients.
- Highly motivated and target-oriented, with the ability to not just meet but regularly exceed ambitious sales goals.
- Fluency in German and English (spoken and written).
Skills
- SaaS
- Digital Marketing
- E-commerce
- B2B Sales
- Sales Cycle Management
- Customer Acquisition
- Cold Calling
- Email Outreach
- LinkedIn Networking
- Pipeline Management
- Consultative Selling
- AI-driven Insights
- German Language Proficiency
- English Language Proficiency
Location
- Europe
Work Type
- Hybrid
- Remote
- Permanent contract
Experience Level
- Senior
Benefits
- Hybrid work
- Workation
- Permanent contract
- 28 vacation days
- 2.5 additional days off at Christmas, New Year's Eve and Carnival
- Buddy programme
- Individual training opportunities
- Events
- Health Pass
About the Company
- Trusted Shops builds trust by making online shopping safer and more reliable.
- Our mission is to connect trustworthy online shops with over 40 million European consumers in our Community of Trust.
- More than 30,000 businesses across Europe use our solutions to build trust in their digital services and products.
- Our tools help brands create transparency, reduce uncertainty, and attract new customers.
Equal Opportunity
- At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, and sexual orientation and identity.
- Trusted Shops is clearly committed to diversity and against discrimination.
