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About the Role
Patient Dining Associates work on assigned units in a healthcare facility, providing services that include helping patients make menu selections, and assembling, delivering, and picking up their meal trays. They are part of the caregiving team, responsible for patient safety and satisfaction goals by ensuring meals are accurate and delivered at the right time and temperature.
Responsibilities
- Help patients understand their menu selections and work with nursing to ensure their orders comply with nutritional requirements or restrictions.
- Work with caregivers and the culinary team to determine menu alternatives for patients with food allergies and sensitivities, cultural, ethnic, and religious preferences, or when a patient inquires about additional selections.
- Manage tray tickets and assemble meals according to each patient’s menu selection in a timely and accurate manner.
- Retrieve trays from patient rooms at assigned times.
- Comply with regulator agency standards, including federal, state, and JCAHO.
- Adhere to facility confidentiality and patient’s rights policy as outlined in the facility’s Health Insurance Portability and Accountability Act (HIPAA) policies and procedures.
- Follow Hazard Analysis Critical Control Point (HACCP) guidelines when handling food, cleaning work stations, and breaking down patient tray line.
- Follow facility and department infection control policies and procedures.
- Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets, or have a specific calorie count to manage.
- Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures.
- Complete all daily, weekly, or monthly reports as outlined in the Morrison Healthcare policies and procedures.
- Comply with federal, state, and local health and sanitation regulations, as well as department sanitation procedures.
- Perform other duties assigned.
Requirements
- Ability to read, write, and interpret documents in English.
- Basic computer and mathematical skills.
- Must be able to occasionally lift or move up to 100 pounds, as well as maneuver and push food delivery carts.
- 2 years of experience in healthcare is preferred.
Location
- 9835 North Lake Creek Parkway, Austin, TX 78717
Work Type
- Full-time
- Part-time
Salary/Compensations
- $22.00 per hour to $24.00 per hour
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identify Theft Protection
- Pet Insurance
- Critical Illness Insurance
- Accident Insurance
- Hospital Indemnity Insurance
- Legal Services
- Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
About the Company
- Make a difference in the lives of people, your community, and yourself. At Morrison Healthcare, a Compass Healthcare company, you’ll join a culture that values caring for people, fostering belonging, and creating moments that truly matter. Here, your work has purpose: to nourish patients, caregivers, and communities while upholding the highest standards of detail, quality, and excellence in every meal served.
- For more than 70 years, Morrison has supported leading health systems nationwide with culinary, nutritional, and operational expertise.
- With more than 31,000 dedicated team members, including 1,600 registered dietitians and 1,200 executive chefs, we empower and uplift each other by working together, take responsibility for our commitments, and believe in helping one another achieve more together by realizing our unlimited potential.
- Morrison Healthcare maintains a drug-free workplace.
Equal Opportunity
- Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.