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About the Role

This position leads the creation, development, and implementation of the Diagnostic technician training program and manages/guides and trains employees effectively to prepare them for successful employment and completion of ophthalmic certifications. Establishes performance standards and assesses skill level competency for Flaum Eye Institute Diagnostic technicians.

Responsibilities

• Creates, develops, implements, and manages the internal diagnostic technician training program to ensure newly hired and existing staff are trained and perform at the required skill level.
• Provide hands-on training and education to new diagnostic technicians on the use of ophthalmic equipment, diagnostic testing procedures, and patient interaction protocols.
• Develop, update, and deliver training materials, including written guides, presentations, and hands-on demonstrations.
• Evaluate the proficiency of trainees through tests, observations, and feedback sessions to ensure they meet established competency standards.
• Continuously assess training programs for effectiveness and make necessary adjustments to improve learning outcomes.
• Ensure that technicians are proficient in operating and maintaining diagnostic equipment, such as OCT, IOL, retinal cameras, visual fields, and other ophthalmic instruments.
• Stay updated on the latest ophthalmology diagnostic technologies and incorporate them into training materials and procedures.
• Troubleshoot and provide guidance on equipment malfunctions or technical issues that may arise during training.
• Educate technicians on proper patient handling, including preparing patients for diagnostic testing, ensuring comfort, and addressing concerns during procedures.
• Promote patient safety and confidentiality, adhering to HIPAA and other regulatory guidelines in all training activities.
• Instructs, coaches, and guides lead technicians to develop their ophthalmic technicians to support diagnostic testing in off-site locations.
• Monitor the performance of trained technicians to maintain high accuracy and patient care standards.
• Provides performance/skills feedback to technician supervisor.
• Participates in the planning and develop diagnostic-specific training sessions for the annual continuing education conference for allied health professionals and ensures the program meets JCAPHO accreditation requirements for continuing education credits.
• As required, participate in meetings, in-service, professional development, and other institutional activities.
• Other duties as assigned.

Requirements

• Bachelor's degree in human resources, Education, or Business Administration and 3 years related experience required
• Equivalent combination of education and experience

Skills

• Knowledge of medical terminology with emphasis on ophthalmic anatomy and physiology

Location

• 601 Elmwood Ave, Rochester, New York, United States of America, 14642

Work Type

• Regular
• Full time

Experience Level

• 3 years related experience

Education Level

• Bachelor's degree in human resources, Education, or Business Administration

Salary/Compensations

• $29.31 - $39.57

About the Company

• As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Equal Opportunity

• The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.