About the Role
Provide expert first-line oversight of transaction monitoring and fraud risk across the business, delivering high-quality investigation outcomes and supporting the ongoing enhancement of AML and fraud controls. The role plays a key part in shaping typologies, applying risk-based judgement, and supporting the effectiveness of the wider 1LoD financial crime framework.
Responsibilities
- Lead and support the development, refinement, and ongoing optimisation of AML and fraud transaction monitoring typologies and threat-based scenarios, leveraging internal data and intelligence from the 2LoD Investigations team.
- Conduct transaction monitoring, identifying, investigating, and escalating to the 2LoD Investigations team, potentially suspicious activity in line with risk appetite and regulatory expectations.
- Perform and oversee complex Level 1 transaction monitoring alert reviews, ensuring consistent, well-reasoned disposition and documentation.
- Apply strong risk-based judgement to investigation outcomes, escalating suspicious activity to the 2LoD Investigations team.
- Act as a subject matter expert, providing guidance and challenge to colleagues on transaction monitoring, fraud risk indicators, and investigative best practice.
- Support the implementation and embedding of robust TM and Fraud typologies and controls across relevant business areas, contributing to continuous improvement of the control environment.
- Maintain up-to-date knowledge of regulatory developments, emerging financial crime risks, and industry best practice, proactively sharing insights to upskill the wider team.
- Work collaboratively across teams to support effective controls, improved customer outcomes, and a measurable reduction in operational and financial crime risk.
Requirements
- Demonstrable experience in 1LoD financial crime investigations with a strong focus on AML and fraud transaction monitoring (preferably within Asset Management).
- Experience working within operational financial crime teams, with exposure to escalation, exception handling, and regulatory driven deadlines.
- Strong understanding of AML, CTF, sanctions, and KYC regulations and how they translate into practical monitoring and investigative controls.
- Excellent written and verbal communication skills, with the ability to articulate complex analysis, findings, and recommendations to stakeholders at varying levels of seniority.
- Strong organisational and prioritisation skills, with the ability to manage competing demands and pressured timelines effectively.
- Proven ability to work independently while collaborating effectively within a team, taking personal accountability for the controls and outcomes within remit.
- A pragmatic, solutions-focused mindset that maintains regulatory and professional standards.
- Ability to operate effectively in a hybrid, diverse, and multi-cultural working environment.
Skills
- AML
- Fraud transaction monitoring
- CTF
- Sanctions
- KYC
- Written communication
- Verbal communication
- Organisational skills
- Prioritisation skills
Location
- Hybrid
Work Type
- Flexible working arrangements
Experience Level
- 1LoD financial crime investigations
- Operational financial crime teams
Benefits
- Pension scheme of up to 18% (13% employer, 5% employee)
- Share Save and Share Incentive Plan
- Financial wellbeing and support services
- 38 days annual leave (including bank holidays)
- Opportunity to purchase up to five extra days of leave
- Time Off When You Need It policy
- Inspiring Families policy (comprehensive support and paid parental leave)
- Private Healthcare
- Critical Illness cover
- Life Assurance
- Additional family options for Health & Protection cover
About the Company
- M&G's purpose is to give everyone real confidence to put their money to work.
- Heritage dating back more than 175 years with a long history of innovation in savings and investments.
- Combines asset management and insurance expertise to offer a wide range of solutions.
- Two distinct operating segments: Asset Management and Life.
- Strives to have a diverse workforce and an inclusive culture.
- Policies and employee-led networks offer networking, support, and development opportunities.
- Proud to be Level 3: Disability Confident Leader under the UK Government Disability Confident employer scheme.
Equal Opportunity
- We welcome applications from people of all backgrounds – across gender, ethnicity, age, disability, sexual orientation and more – including neurodivergent individuals, career returners and those with military service experience.
- Welcome applications from candidates with disabilities and long-term health conditions.
- Committed to providing an inclusive recruitment process.
- All candidates have the opportunity to request reasonable adjustments when applying.
- If you need any additional support at any stage, please contact us at: careers@mandg.com
