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About the Role
The Visual Merchandising Specialist optimizes the in-store consumer journey by executing visual merchandising strategies, product presentation, styling, and in-store marketing within New Balance stores. This role dedicates 20 hours per week to visual updates, integrating with general retail operations.
Responsibilities
- Execute all VM directives, planograms, and brand standards in store.
- Adapt and implement seasonal visual elements and marketing moments.
- Develop and execute VM strategies to optimize product sell-through and sell-down.
- Oversee all signage for accuracy, currency, and strategic placement.
- Lead and execute training for new and current associates on New Balance aesthetics and VM practices.
- Share best practices and provide guidance on advanced visual merchandising techniques.
- Deliver feedback and hands-on training related to brand standards and display techniques.
- Act as the primary liaison between the store and the Visual Merchandising team.
- Submit monthly photos, product, and sales feedback to the Visual Merchandising team.
- Communicate VM standards and training the team during store meetings.
- Actively manage display product inventory, ensuring timely replenishment.
- Maintain organized and accessible VM props, tools, and fixtures.
Requirements
- 2+ years of experience in visual merchandising, team leadership, and customer service within a retail environment.
- Strong knowledge of product inventory, preferably in footwear and/or apparel.
- Knowledgeable about current fashion and visual merchandising trends.
- Detail-oriented and self-motivated to maintain high standards.
- Collaborative, with the ability to analyze reports and take initiative in merchandising adjustments.
- Strong customer service and verbal communication skills.
- Ability to thrive in a team environment.
- Familiarity with cash register functions and basic math skills.
- Adaptable work schedule, including early mornings or late nights during peak times or special events, weekends, and holidays.
- Willingness to perform additional duties as needed to support the business.
- Lift 4 lbs. frequently; up to 8 lbs. occasionally.
- Kneel or squat frequently.
- Push or pull 50 lbs. over 200 ft. occasionally.
- Stand for extended periods.
- Climb ladders and stairs as needed.
Skills
- Visual merchandising
- Attention to detail
- Organizational abilities
- Product inventory management
- Fashion trends
- Customer service
- Verbal communication
- Team collaboration
- Report analysis
- Merchandising adjustments
- Cash register functions
- Basic math skills
Location
- NYC
Work Type
- Full-time
- Hybrid
Experience Level
- 2+ years
Salary/Compensations
- $21.70 - $27.05 - $32.55 Hourly
Benefits
- Three options for medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401K
- Online learning and development courses
- Tuition reimbursement
- $100 monthly student loan support
- Mentorship programs
- $1,000 lifestyle reimbursement
- 4 weeks of vacation
- 12 holidays
- Generous parental leave
- Associate discount
- Short term disability
About the Company
- Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world.
- We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged.
- We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.
Equal Opportunity
- New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.