About the Role
As an Oura Sales Specialist, you will be forming part of a diverse and knowledgeable team of sales enthusiasts, dedicated to delivering exceptional product guidance and brand awareness in store for our client, Oura. Your primary responsibility is to bring the Oura products to life through in store demonstrations serving as an invaluable resource for product knowledge, inspiring customers with our product range and ultimately driving sales. It is vital to ensure each customer feels valued and understood through your deep understanding of the entire product range and solution-oriented approach. Beyond direct customer interaction, you may also contribute to growing opportunities for the brands in the store in which you are based.
Responsibilities
- Drive revenue through exceptional client service in line with company standards
- Gain a comprehensive understanding of the Oura product range
- Building a great rapport with customers & bringing products to life through engaging demonstrations
- Proactively drive sales through building long-standing customer relationships and build a personal shopping approach to our customers’ needs
- Converting interest into sales & achieving individual and team sales targets
- Follow Stellar & John Lewis policies and exceptional standard
- Embrace the Stellar values: Work Smart, Own, Stay Curious and Be Can Do
Requirements
- Prior experience in a premium customer service environment would be advantageous
- The ability to convert sales and achieve KPIs
- Passionate about fitness and/or wellness
- Someone who is customer oriented and takes a consultative approach to selling
- A team-player who loves sharing their passion with others
- Ambition and openness to learn and develop your own skill set
- Excellent communication skills
- A positive mentality and a drive to succeed
- Additional languages would be advantageous
Skills
- Product knowledge
- Customer service
- Sales
- Demonstrations
- Communication
Location
- John Lewis, Oxford Street, London
- London
Work Type
- Part-time
- Fixed term contract
Salary/Compensations
- £14.80 per hour plus commission
Benefits
- Fixed term contract ( until the end of February 2027)
- Intensive training will be provided
- Medicash
About the Company
- Stellar Global is a progressive, inclusive retail experience agency that believes in the power of people. By investing heavily in its staff, Stellar is able to deliver a best-in-class service for physical, virtual or hybrid retail experiences. By providing bespoke, immersive training programs and opportunities to flourish and progress, Stellar Global is committed to creating a culture of community and support while cultivating outstanding retail experience specialists.
Equal Opportunity
- Stellar is an an Equal Opportunities Employer. We value diversity and inclusion, and all applications are considered equally.
