About the Role
Jim Barnard Chevrolet is seeking a motivated and customer-focused Automotive Parts Specialist to join our family-owned Chevrolet dealership. This role offers an opportunity to learn from experienced professionals, work in a supportive team environment, and build a long-term career.
Responsibilities
- Assist service technicians, wholesale accounts, and retail customers in identifying and obtaining the correct parts and accessories in a timely and professional manner.
- Lookup, source, and sell GM and aftermarket parts and accessories using electronic catalogs and dealership systems.
- Process parts orders, special orders, returns, and warranty-related transactions accurately and efficiently.
- Receive, inspect, stock, and organize incoming parts shipments while maintaining accurate inventory records.
- Participate in perpetual inventory counts and bin checks to maintain inventory accuracy and proper stock levels.
- Accurately record and track lost sales to help identify inventory opportunities and improve parts availability for customers.
- Follow up on special-order parts and communicate order status updates to customers and service personnel.
- Support the Service Department by providing prompt and accurate parts fulfillment for repair orders.
- Help improve parts availability, inventory efficiency, and overall customer satisfaction through attention to detail and proactive communication.
- Maintain clean, organized, and properly labeled inventory storage areas and workspaces.
- Follow dealership policies and procedures while maintaining a safe and professional work environment.
- Perform additional duties as assigned to support the success of the Parts Department and overall dealership operations.
Requirements
- Previous automotive dealership parts experience preferred.
- Experience with GM Parts Workbench and GM EPC preferred.
- GM Parts experience and/or GM Parts Certification preferred.
- Experience with Auto/Mate dealership management software or similar automotive dealership management systems is a plus.
- Experience using electronic parts catalogs and dealership inventory systems.
- Strong customer service and communication skills.
- Ability to work effectively with technicians, wholesale customers, and retail customers.
- Strong attention to detail and inventory accuracy.
- ASE Parts Specialist Certification is a plus.
- Forklift experience and/or certification is a plus.
- Working knowledge of Microsoft Word, Excel, and Outlook.
- Ability to lift and move parts and materials weighing up to 50 pounds.
- Valid driver's license and clean, insurable driving record.
- Ability to pass a background check and drug screening.
- Professional references.
Skills
- Customer Service
- Communication
- Attention to Detail
- Inventory Management
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Location
- Churchville, NY
Work Type
- Full-time
- Monday-Friday Schedule
Experience Level
- Entry Level
- Experienced
Education Level
- High School Diploma or GED
Salary/Compensations
- $45,000-$60,000+ Annual Earnings Potential
Benefits
- Competitive Hourly Pay + Monthly Performance Bonus
- Base Single-Person Excellus Health Insurance Coverage Included at No Cost
- 401(k) Retirement Plan with Company Match
- Paid Vacation, Personal Time & Sick Time
- Paid Holidays
- Paid Training & Career Development
- Dental & Vision Insurance
- Short-Term Disability Insurance
- AFLAC Supplemental Insurance
- Company-Paid Life Insurance
- Uniforms Provided & Professionally Cleaned
- Employee Vehicle Purchase Program
About the Company
- Jim Barnard Chevrolet is a family-owned Chevrolet dealership that has been in business for over 54 years.
- The company has a reputation for exceptional customer service, long-term employee relationships, and a loyal customer base.
- Unlike many dealerships owned by large groups, Jim Barnard Chevrolet is locally owned and operated, valuing employees and making decisions locally.
- The dealership is committed to employee growth and success.
