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About the Role

Responsible for daily duties in the Pro Shop, including greeting guests, managing check-ins, processing retail transactions, and performing opening/closing procedures. This role also involves inventory management, merchandising, and maintaining a professional shop environment.

Responsibilities

• Check in golfers and accurately ring up charges in the Point of Sale (POS) system.
• Process purchases, credit, and gift card transactions using the POS system.
• Answer the telephone and manage the reservation system.
• Assist subscribers and guests in creating a pleasant shopping experience.
• Assist and follow up with subscribers and guests on special orders and retail needs.
• Assist in merchandising and creating visually pleasing displays.
• Maintain a pristine shop appearance and organize merchandising displays.
• Maintain a professional and service-oriented environment using excellent interpersonal and customer service skills.
• Possess full knowledge of golf tournaments and events to answer related questions.
• Book lessons and tee time reservations for the Golf Professional Staff.
• Follow guidelines for opening and closing duties, including cash handling.
• Tally the tee sheet at the end of the day.
• Adhere to proper cash handling procedures and standards of operations.

Requirements

• A general understanding of the game of golf.
• Preferred experience in the service industry.
• Reliably commute or plan to relocate before starting work.

Skills

• Ability to work mornings, evenings, weekends & holidays as required.
• Knowledge of the game of golf.
• General computer skills.
• Excellent organization and time management skills.
• Ability to set a positive tone and strong work ethic, leading by example.
• Maintain professional presentation (must adhere to company and department dress code).
• Outstanding guest service skills.
• Ability to clearly communicate both verbally and in writing.
• Ability to keep all areas of the pro shop neat and tidy.

Location

• Leatherstocking

Work Type

• Full-time

Experience Level

• Entry Level

Education Level

• High school diploma or GED

Salary/Compensations

• $17.00 per hour

About the Company

• Leatherstocking is a golf facility.