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About the Role
The Agency and Behavioral Support Counselor will provide support, coordination, and training across programs to ensure a safe and therapeutic treatment environment. This role serves as a role model by demonstrating professional skills and adherence to agency policies and procedures.
Responsibilities
- Provide agency staff with guidance in the performance of their duties.
- Manage off-site and in-house visits and assist in the coordination of staff assignments for transportation.
- Assist the Medical Clinic with the scheduling of medical appointments and hospital supervision.
- Assist outside visitors and families upon arrival and direct them to appropriate areas.
- Oversee crisis situations and conduct frequent agency checks, directing staff to ensure agency safety.
- Ensure immediate post-crisis response is conducted according to Therapeutic Crisis Intervention (TCI) standards and guidelines.
- Maintain an accurate and current daily log, census, record of client movement, staff list, and assigned crisis teams.
Requirements
- Minimum six (6) months working with children and families with mental/behavioral health issues, preferably in a residential treatment setting.
- Proficiency in Therapeutic Crisis Intervention (TCI).
- Excellent verbal and written communication skills with attention to detail.
- Strong computer skills including proficiency in Microsoft Outlook, Word, and Excel.
- Ability to work collaboratively and effectively as a team member.
- Ability to maintain confidentiality.
Skills
- Therapeutic Crisis Intervention (TCI)
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
- Verbal communication
- Written communication
- Attention to detail
- Teamwork
- Confidentiality
Location
- Onsite
Work Type
- Full-time
Experience Level
- 6 months experience working with children and families with mental/behavioral health issues
Education Level
- High school diploma/GED
Salary/Compensations
- $22.25 per hour
Benefits
- Medical
- Dental
- Vision
- FSA
- Voluntary life insurance
- STD
- LTD
- Legal Plan
- Pet Insurance
- 403(B)
- Tuition reimbursement
- Vacation
- Personal time
- Sick time
- 11 observed holidays
About the Company
- St. Anne Institute is a human service agency.
- Mission: To partner with individuals and families in a supportive and inclusive environment to achieve shared goals and strengthen communities.
- Vision: To be the leading provider of innovative and equitable human services through the Guiding Principles of Loving, Caring and Protecting.
Equal Opportunity
- St. Anne Institute is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or gender identity.