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About the Role
The Commercial Sales Consultant drives sales growth, profitability, and exceptional service within an assigned commercial market territory. This role partners closely with the Commercial Market Manager to develop and expand existing commercial accounts while actively prospecting new business opportunities. The consultant creates and delivers compelling sales presentations, provides pricing, specifications, and samples, and leads commercial projects from initial client engagement through successful completion. This position offers a clear growth path to Commercial Market Manager.
Responsibilities
- Develops strong selling acumen and a deep understanding of the company’s go-to-market strategy for the Commercial/Hospitality division.
- Achieves and exceeds sales goals for the assigned market through focused business development and strategic selling activities.
- Cultivates and maintains strong relationships within the architect/design, builder, and luxury hospitality communities.
- Builds an independent book of business by following up on CMM-generated leads, managing exploratory accounts, and proactively prospecting and researching clients and projects.
- Partners closely with the CMM to provide seamless coverage of the territory.
- Collaborates with the CMM to develop and execute targeted prospecting strategies to drive market growth.
- Accurately tracks leads, opportunities, and marketing activity in the Sales Portal.
- Supports the CMM in securing, managing, and maintaining details for large and complex projects.
- Represents Waterworks at client meetings, industry, and networking events.
- Delivers exemplary service to strengthen long-term client relationships while identifying and securing new business opportunities.
- Partners with cross-functional team members to implement innovative approaches to marketing and selling Waterworks products.
- Assists with operational processes to ensure brand standards and a premium client experience.
- Develops and works toward mastery of foundational plumbing and product knowledge to effectively troubleshoot project needs.
- Collaborates with the CMM and Accounting/Finance to ensure project profitability and manage outstanding receivables.
- Prepares and delivers professional sales presentations to successfully win projects.
- Models Waterworks values internally within the Commercial division and externally with clients.
- Performs additional responsibilities as assigned.
Requirements
- Bachelor’s degree or equivalent experience.
- Minimum of 2 years of sales experience, preferably within a high-end or luxury brand environment.
- Knowledge of plumbing, construction, or building materials preferred.
- Proven ability to prospect, generate leads, and conduct effective cold outreach.
- Strong problem-solving and troubleshooting capabilities.
- Demonstrated strengths in persuasion, negotiation, and client presentations.
- Excellent written, verbal, and active listening communication skills.
- Exceptional time management and organizational skills with the ability to manage multiple priorities.
- Self-motivated with a strong sense of ownership, initiative, and accountability.
- High attention to detail with consistent follow-through on commitments.
- Travel required up to 30% as needed to client offices and job sites.
- Proficient in Microsoft Office; quick to learn and adapt to new technologies and systems.
- Interior design experience or exposure is a plus.
Location
- Onsite at 58th Street showroom when not meeting with clients.
Work Type
- Full-time
- Onsite
Experience Level
- Minimum of 2 years of sales experience
Education Level
- Bachelor’s degree or equivalent experience
Salary/Compensations
- $75,000 - $87,000 a year
- Generous commission opportunity
Benefits
- Medical/dental/vision
- 401k retirement savings plan
- Generous PTO program (vacation, personal and sick time)
- Summer half days
- Volunteer day
- Observes at least 8 federal holidays plus a floating holiday
About the Company
- For over 40 years, Waterworks' designs have elevated the bath and kitchen experience with exquisite fittings, fixtures, hardware and more.
- Waterworks strives to be participants in exceptional design moments not just through its products, but through how the company name shows up in the world at large.
- Waterworks provides a highly collaborative, creative environment that values each team member’s contributions.
- Waterworks empowers its associates with extensive training and career growth opportunities.
Equal Opportunity
- Waterworks is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.