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About the Role

The Import / Export Manager is responsible for the end-to-end coordination, compliance, and execution of international logistics activities. This hands-on role manages the full lifecycle of shipments from purchase order through final delivery while serving as the primary subject matter expert for international trade and logistics.

Responsibilities

• Manage daily import and export shipments across all modes including ocean, air, ground, and parcel.
• Coordinate bookings with freight forwarders, Customs Brokers, carriers, and logistics service providers.
• Track shipments end-to-end to ensure timely movement and delivery.
• Serve as the primary liaison between suppliers, logistics providers, internal stakeholders, and customers.
• Communicate shipping requirements and instructions to international suppliers.
• Prepare, review, and manage international shipping documentation including commercial invoices, packing lists, bills of lading, ISF, and certificates of origin.
• Ensure documentation accuracy and maintain shipment records in compliance with regulatory requirements.
• Ensure compliance with U.S. Customs, FDA, USDA, EAR, and Foreign Trade Regulations.
• Manage customs broker relationships and oversee entry processing, clearance, and duty payments.
• Select, manage, and evaluate freight forwarders, customs brokers, and carriers.
• Negotiate rates and service agreements to optimize international freight spend.
• Troubleshoot shipment delays, customs holds, and documentation issues.
• Develop and refine standard operating procedures for international logistics.
• Partner with procurement, planning, finance, and operations teams to align logistics with business needs.
• Support product launches, special shipments, and new supplier onboarding.

Requirements

• Bachelor’s degree in Supply Chain, International Business, Logistics, or related field preferred or equivalent experience.
• 5+ years of experience in import/export logistics operations.
• Experience in a small or mid-sized operation with hands-on responsibility.
• Experience working with customs brokers, freight forwarders, and regulatory agencies.
• Strong knowledge of U.S. import/export regulations including CBP, FDA, and USDA.
• Proficiency in HTS classification, valuation, country of origin rules, and Incoterms.
• Familiarity with customs entry processes, duty programs, AES filing, and ISF requirements.
• Knowledge of Free Trade Agreements.
• Not eligible for Visa Sponsorship.

Skills

• Detail-oriented with strong organization and recordkeeping skills.
• Analytical and problem-solving capabilities.
• Effective communication and collaboration across global stakeholders.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to influence without authority.
• Negotiation and vendor management.
• Self-directed and operationally focused.
• Hazardous materials regulations (49 CFR, IATA, IMDG) preferred.

Location

• Bohemia, NY

Work Type

• Full-time
• Onsite

Experience Level

• 5+ years

Education Level

• Bachelor’s degree

Salary/Compensations

• $115,000 - $125,000

Benefits

• 401k with company match
• Healthcare coverage
• Performance-based incentives
• Competitive total rewards package

About the Company

• Nestlé Health Science focuses on the intersection of nutrition, science, and wellness.
• Product portfolio includes brands like Garden of Life, Nature's Bounty, Vital Proteins, Orgain, Nuun, BOOST, and more.
• Extensive pharmaceutical expertise in gastrointestinal and metabolic-related diseases.

Equal Opportunity

• The Nestlé Companies are equal employment opportunity employers.
• All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.