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About the Role

Join the team helping to maintain one of London's newest and most exciting destinations. Anchor Group Services is recruiting Cleaning Operatives for The Elephant, a landmark mixed-use development at the heart of Elephant & Castle. This role is a unique opportunity to join a flagship London mobilisation from day one, helping to establish standards, culture and service excellence across a brand-new development. As a Relief Cleaning Operative, you will play a key role in maintaining a clean, safe and welcoming environment whilst delivering exceptional customer service.

Responsibilities

Provide flexible cover during periods of holiday, sickness and absence, ensuring service standards are maintained at all times.
Maintain high standards of cleanliness across residential, retail, and public areas.
Carry out routine, deep cleaning tasks, responding promptly to spillages, hazards, and cleanliness issues to ensure a safe environment for all site users.
Support waste management and recycling initiatives, including the collection and disposal of waste in line with site procedures.
Operate cleaning equipment safely and effectively, ensuring all equipment and cleaning materials are maintained in a clean and organised condition.
Complete cleaning schedules, inspections, and required documentation, reporting defects, maintenance issues, and health & safety concerns as necessary.
Support the preparation and presentation of the development during events, peak periods, and other operational activities.
Provide a professional and customer friendly service to residents, visitors, retailers, and colleagues, helping to create a welcoming environment.
Work collaboratively with Security, Maintenance, and Management teams while complying with Health & Safety, COSHH, and all site procedures.

Requirements

Previous cleaning experience within commercial, residential, retail or facilities environments.
Flexible to provide shift cover as and when required.
Excellent attention to detail and pride in maintaining high standards.
Ability to work independently and as part of a team.
Reliable, punctual and professional approach to work.
Good communication and customer service skills.
Flexible approach to working hours and duties.
Ability to work in a fast-paced customer-facing environment.
Understanding of Health & Safety responsibilities within the workplace.

Skills

Customer service
Health & Safety
COSHH

Location

The Elephant, Elephant & Castle, London

Work Type

Zero Hours
Full-time
Part-time

Salary/Compensations

£14.80 per hour

Benefits

Access to a range of nationally recognised courses via the Anchor Academy.
Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment).
Stream – access to pay as you earn it.
Cycle to Work Scheme Available.
Full uniform provided.
Free Employee Assistance Programme 24/7 including access to counselling.
Hospital Saturday Fund.
Reward and Recognition Awards.
Opportunity to join a flagship London mobilisation project from day one.

About the Company

Anchor Group Services is recruiting Cleaning Operatives for The Elephant, a landmark mixed-use development at the heart of Elephant & Castle. Bringing together retail, residential and public spaces, The Elephant is set to become a vibrant destination where residents, visitors, retailers and communities come together.