About the Role
M&C Saatchi World Services is seeking a strategic and forward-thinking Associate Media Director to lead the evaluation, adoption, and optimization of emerging digital platforms that support communications, outreach, stakeholder engagement, and service delivery objectives across a diverse portfolio of federal and Department of Defense programs. You will serve as a senior advisor on platform innovation and digital ecosystem strategy, assessing new technologies and engagement platforms to determine their suitability, scalability, and strategic value.
Responsibilities
- Lead the evaluation and strategic assessment of emerging digital platforms, technologies, and engagement solutions.
- Analyze platform performance, audience behavior, adoption trends, engagement metrics, and operational analytics to identify optimization opportunities and measure ROI.
- Produce dashboards, executive reports, business cases, risk assessments, and briefings for leadership and stakeholders.
- Lead platform adoption initiatives, including pilot programs, proof-of-concept testing, implementation planning, onboarding, training, and change management.
- Assess integration, interoperability, governance, accessibility, cybersecurity, privacy, compliance, and operational requirements.
- Establish policies, measurement frameworks, and operational standards for adopted platforms.
- Develop recommendations regarding platform adoption, implementation, governance, and long-term management.
- Partner with communications, stakeholder engagement, analytics, UX, creative, technical, and leadership teams to identify emerging technology opportunities.
- Evolve digital engagement strategies, platform ecosystems, and innovation frameworks.
- Provide day-to-day management and mentorship for a team of at least two Senior Media Planners.
Requirements
- Experience evaluating, implementing, managing, or optimizing digital platforms, technology solutions, or engagement ecosystems within complex organizational environments.
- Strong expertise in digital strategy, platform ecosystems, audience engagement, user experience, analytics, performance measurement, and technology adoption.
- Ability to evaluate feasibility, business value, user adoption potential, operational readiness, and long-term sustainability.
- Experience leading platform assessments, pilot programs, proof-of-concept initiatives, or innovation projects.
- Strong analytical capabilities with experience interpreting audience data, platform analytics, digital performance metrics, and campaign insights.
- Experience leveraging AI-enabled media planning, audience targeting, campaign optimization, and measurement technologies.
- Excellent communication and stakeholder management skills, with experience collaborating across various teams and translating technical concepts for non-technical audiences.
- Strong understanding of accessibility, governance, privacy, cybersecurity, and compliance considerations related to digital platforms.
- Experience managing vendors, platform providers, implementation partners, or technology stakeholders is preferred.
- Knowledge of social media platforms, CRM systems, digital advertising ecosystems, content management systems, audience engagement platforms, or emerging platform trends is preferred.
- Experience supporting federal government, Department of Defense, public affairs, digital engagement, or mission-driven programs is preferred.
- Experience leading and developing high-performing teams, including direct management of senior-level professionals.
- Ability to obtain and maintain a U.S. Government security clearance, as required by the position.
- Degree or relevant experience in Digital Strategy, Communications, Information Systems, Marketing, Public Policy, Technology Management, Business Strategy, or a related field preferred.
- Fluent written and spoken English required.
- Must be a United States Citizen.
- Must be able and willing to obtain a U.S. Government Secret or Top Secret security clearance immediately upon employment.
- Must be willing to submit to a rigorous federal background investigation.
Skills
- Digital Strategy
- Platform Ecosystems
- Audience Engagement
- User Experience
- Analytics
- Performance Measurement
- Technology Adoption
- AI-enabled media planning
- Stakeholder Management
- Accessibility
- Governance
- Privacy
- Cybersecurity
- Compliance
- Vendor Management
- Social Media Platforms
- CRM Systems
- Digital Advertising Ecosystems
- Content Management Systems
- Audience Engagement Platforms
- Emerging Platform Trends
- Federal Government Support
- Department of Defense Support
- Public Affairs
- Digital Engagement
- Mission-Driven Programs
- Team Leadership
Location
- Greater NYC area
- District of Columbia, Maryland, and Virginia (DMV) region
- Washington DC
- New York
Work Type
- Hybrid
Experience Level
- Experienced
- Senior
Education Level
- Degree or relevant experience in Digital Strategy, Communications, Information Systems, Marketing, Public Policy, Technology Management, Business Strategy, or a related field preferred.
Salary/Compensations
- Competitive salary
Benefits
- 12 weeks’ full pay for Primary Carers
- 6 weeks for Secondary Carers
- Up to 10 days’ paid fertility leave per year
- 2 days’ paid leave for new grandparents
- $2,500 annual interest-free parental loan
- $6,000 interest-free fertility treatment loan
- Choice of three medical plans
- 70% employer-funded dental and vision coverage
- Generous paid time off, sick leave, and company holidays
- Gym membership reimbursement and/or Wellhub subscription
- 401(k) with 4% employer match
- 24/7 mental health support through Self Space
- Social events, happy hours, professional development trainings
- $300 annual cultural stimulation allowance
- Mentorship and Buddy programs
About the Company
- M&C Saatchi World Services is a full-service marketing company renowned for using commercial advertising to solve the world’s toughest challenges.
- World Services is a specialty branch of M&C Saatchi Group, providing strategic communications, behavior change, and marketing support to Public Sector clients with special emphasis on the US Federal Government and State, Local, Tribal, & Territorial leaders.
