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About the Role

The Chief Commercial Officer (CCO) will lead the commercial strategy and execution for the Global Direct & Facultative (D&F) business, delivering sustainable, profitable growth. This role will drive the global D&F strategy, strengthen client and market engagement, and build a high-performing, globally connected commercial organisation, with a key focus on supporting international expansion and reducing reliance on London.

Responsibilities

Execute and evolve the D&F strategy, ensuring alignment to Willis’ broader strategy.
Drive consistent execution across regions and product lines, aligning Specialty, Geography and Placement.
Identify and prioritise growth opportunities across sectors, products and geographies, including expansion of global D&F hubs.
Act as a key global liaison for D&F across leadership teams and the wider Willis Group.
Partner with Finance and key functions to ensure delivery of growth and investment objectives.
Partner with the Global Head of D&F to shape and deliver the commercial response to market cycles.
Align senior stakeholders across regions, specialties and placement to strengthen go-to-market execution.
Enhance distribution effectiveness through segmentation, prioritisation and data-driven targeting.
Represent D&F in the market as a senior leader, reinforcing value proposition and strengthening key relationships.
Work with Product, Regional, Sales, and Data & Analytics teams to evolve propositions in line with client needs.
Champion data-led decision making and support the development of analytics, AI and digital capabilities (e.g. Neuron, products & lineslips).
Identify efficiency opportunities and drive timely execution of improvements across the D&F business.
Embed a culture of disciplined growth, client-centricity and cross-regional collaboration.
Support the evolution of the D&F operating model, improving efficiency and reducing duplication across systems and processes.
Drive execution of key Willis strategic initiatives across D&F globally (e.g. Gemini, Data & Analytics, AI, commission frameworks).
Ensure alignment and connectivity across the global D&F leadership team, proactively resolving challenges and driving collaboration.
Contribute to Board materials, QBRs, and leadership forums, playing a key role in shaping strategic priorities.