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About the Role

New York City Emergency Management (NYCEM) helps New Yorkers before, during, and after emergencies. The Planning and Resiliency (P&R) division prepares the City for emergencies through planning, coordination, and advancing recovery and resiliency. The Resiliency Implementation unit coordinates projects to increase neighborhood, facility, and infrastructure resiliency. The Resiliency Operations Program Manager will decrease the City’s risk to storm surge and increase resiliency by coordinating efforts to deploy flood protection infrastructure, leading emergency operational planning for flood protection measures and coastal resiliency projects.

Responsibilities

Support the Logistics Bureau in managing NYCEM’s Interim Flood Protection Measures (IFPM) sites, including site visits, advising on alignment changes, deployment vendor, schedule, and budget planning, and coordinating with stakeholders.
Manage planning & preparedness for the IFPM program, including stakeholder outreach, document management, and planning updates.
Support other City agencies with their IFPM sites by providing deployable flood protection guidance and planning support.
Serve as a subject matter expert in deployable flood protection for NYC agencies.
Coordinate updates to NYCEM’s storm surge risk assessment mapping tools.
Provide implementation and operational planning guidance and coordination support to City agencies implementing coastal resiliency projects.
Lead emergency operational planning for the City’s neighborhood-scale coastal resiliency projects.
Originate and/or oversee the generation of project-related documents including schedules, project plans, presentations, meeting agenda, minutes, status reports, etc.
Foster relationships and lead coordination with various agencies, organizations, and subject matter experts.
Provide analysis and recommendations on complex issues to executive decision makers and senior policy officials.
Work with NYCEM’s meteorologist, Critical Infrastructure Unit, GIS, and other staff to bridge emergency operations with climate resiliency deployment activities.
Supervise Resiliency Operations Specialist.
Coordinate coastal resiliency operations activities in the Emergency Operations Center during activations for coastal storms.
Lead other special projects as assigned.

Requirements

Candidates must be authorized to work in the United States without employer support.
Selected candidate will be assigned to an on-call Emergency Operations Center (EOC) team and expected to work non-business hours during emergencies.
Selected candidate will participate in trainings, drills, and exercises associated with the on-call EOC team.
May volunteer to assist with Ready NY emergency preparedness presentations.
Selected candidate will be required to be in person in the office location three days per week, with exceptions for extenuating circumstances.
A four-year high school diploma or its educational equivalent approved by a state's department of education or a recognized accrediting organization and six years of satisfactory full-time professional experience in one or a combination of the following: emergency management, fire, police, or military service, public safety, public health, public administration, urban planning, engineering, or another specialized area to which the appointment is to be made.
A baccalaureate degree from an accredited college and two years of satisfactory full time professional experience in the areas listed above.
A master's degree from an accredited college in emergency management, public administration, urban planning, engineering, economics, political science, the physical sciences, or related field and one year of satisfactory full-time professional experience in the areas listed above, at least two years of which must have been in one of those areas, or another specialized area to which the appointment is to be made.
Education and/or experience equivalent to the above.
All candidates must have a four-year high school diploma or its educational equivalent.
To be eligible for placement in Assignment Level II, individuals must have, after meeting the minimum requirements, one additional year of professional experience.

Skills

Proficient with Microsoft Office applications (Word, Excel, Access, Project, and PowerPoint)
Strong written and verbal communications skills
Strong analytical skills and ability to make programmatic decisions based on quantitative analysis
Works well within a team structure
Provide excellent project management, problem solving, communication, and organizational skills
Experience managing multiple projects in a high pressure work environment
Demonstrated ability to delivery complex projects within specified deadlines
Strong knowledge and/or experience in applying the concepts, practices, and execution of flood resiliency techniques, flood deployment operations, and/or flood risk modeling
Ability to engage appropriately with multiple stakeholders, including executives, and provide presentations and/or briefings as required
Ability to plan, develop, and manage programs from concept to execution
Ability to perform site visits and coordinate field issues with Logistics staff
Experience with procurement, vendor management, construction management, budget planning, financial management, hazard mitigation, logistics, emergency planning, climate resiliency, NYC government, geospatial mapping, and/or capital project implementation
Engineering skills a plus
Graphic design skills a plus
GIS skills a plus
Possession of a valid driver's license and the ability to drive are preferred
Knowledge – possesses appropriate subject matter expertise.
Work Ethic and Productivity – produces consistently high quality, accurate, and on-time deliverables; takes responsibility, is dependable, and accountable, and follows through; is responsive to requests from leadership.
Strategic Problem Solving and Innovation – is thoughtful and deliberate in approach to solving problems; demonstrates innovation and creative thinking.
Effective Communication – communication is clear, precise, and timely; understands their audience and display confidence in delivering their message.
Teamwork – encourage collaboration and motivate others; is able to both lead and follow when necessary; is an active listener and consider a broad range of perspectives.

Location

New York City

Work Type

Onsite (3 days per week)
On-call

Experience Level

Two years of professional experience (with Bachelor's degree)
One year of professional experience (with Master's degree)
Six years of professional experience (with High School Diploma)
One additional year of professional experience for Assignment Level II

Education Level

Four-year high school diploma or equivalent
Baccalaureate degree
Master's degree

Salary/Compensations

USD 78867 - USD 83670

Benefits

Funding supported by a federal Urban Area Security Initiative (UASI) grant through 8/31/2027 with possibility of extension.

About the Company

New York City Emergency Management (NYCEM) helps New Yorkers before, during, and after emergencies through preparedness, education, and response.
NYCEM is responsible for coordinating citywide emergency planning and response for all types and scales of emergencies.
NYCEM is staffed by more than 200 dedicated professionals with diverse backgrounds and areas of expertise.
The mission of the Planning and Resiliency (P&R) division is to prepare the City to respond and adapt to emergencies through collaborative, scalable planning; comprehensive interagency coordination; and advancing recovery and resiliency.
The P&R division includes Interagency Coordination, Resiliency and Recovery, and the Planning unit.

Equal Opportunity

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Studies have shown that women, people of color, and other under-represented groups are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are interested in finding the best candidate for the job and will consider any equivalent combination of knowledge, skills, education and experience to meet qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.