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About the Role

The Account Director is responsible for running creative and production processes, driving projects from brief to delivery. This role requires a strong understanding of digital disciplines, confidence in agency teams, and excellent client engagement skills. The ideal candidate will be passionate about creativity, meticulous with details, and adept at managing multiple prestigious projects.

Responsibilities

• Run creative and production processes.
• Drive projects from brief to delivery.
• Collaborate with clients to ensure positive brand guardianship and project execution.
• Act as a trusted advisor to the client.
• Anticipate and manage project issues through close client contact.
• Take ownership of integrated creative projects from brief to fulfillment.
• Prepare social strategy and milestones for the client.
• Liaise with clients to determine campaign scope and produce estimates and schedules.
• Identify and manage ad hoc opportunities.
• Create timing plans and estimates within the internal Traffic system.
• Estimate complex, cross-platform social projects.
• Take financial control of projects, including profitability and forecasting.
• Negotiate fees and provide financial reports.
• Schedule projects and source external resources.
• Ensure projects adhere to agency processes and are completed on time and budget.
• Unify skills needed to execute integrated campaigns with Digital/TV/Print Producers.
• Motivate and manage teams under tight deadlines.
• Educate internal stakeholders on production processes.
• Drive efficiency and creative excellence.
• Report and manage operational income for projects accurately.
• Escalate queries concerning invoicing or estimates.

Requirements

• Experience managing digital and integrated campaigns in a creative and production agency.
• Strong track record in executing campaigns across multiple platforms, particularly social media.
• Experience leveraging video and photography Producers for campaign execution.
• Previous experience of Project Budget Management and Scheduling.
• Previous experience of Resource and Production services sourcing.
• Excellent client engagement skills with the ability to proactively organize and influence clients.
• Ability to build strong and effective working relationships.
• Positive, can-do outlook, willing to leverage experience to provide the best solution.
• Willingness to share experience where relevant.
• Pro-active and can-do approach, used to moving at speed.
• Financially conscientious when managing project delivery.
• Ability to verify qualitative and quantitative project output against objectives.
• Act as the first line of contact and digital expert for the team in the project lifecycle.
• Understanding of how to integrate with a client-side team while maintaining top-tier agency service.
• Ability to ask questions and identify/manage project risk.
• Proven track record of producing multiple complex projects.
• Meticulous attention to detail.
• Understanding of project profitability for the agency.
• Proven ability in the day-to-day running of multiple prestigious projects.
• Courteous, positive, and high-energy individual with great people skills.
• Hardworking and passionate about creativity.

Skills

• Digital disciplines
• Strategy
• Creative concept development
• Content creation
• Campaign implementation
• Digital content management
• Social media campaign management
• Project management
• Client relationship management
• Budget management
• Scheduling
• Resource management
• Production services sourcing
• Client engagement
• Team motivation
• Risk management
• Content Management Systems (CMS)
• E-commerce

Location

• Remote
• UK, London

Work Type

• Remote
• Hybrid
• Full-time
• Contract

Experience Level

• Account Director

About the Company

• Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands.
• Partners with over 300 clients in 40+ countries.
• Unique model drives creativity and efficiency.
• Part of The Brandtech Group, leveraging AI technology.
• AI solutions enhance efficiency, spark creativity, and drive insightful decision-making.
• Inside Ideas Group (IIG) provides clients with dedicated, on-site agencies.
• Dynamic, fast-paced, solutions-focused start-up environment.
• Dedicated agencies live and work at the heart of client organizations.
• Recognized as the 6th best agency to work for in the UK.
• Values: Be Ambitious, Be Imaginative, Be Inspirational, Be always learning and listening, Be Results-focused, Be actively pro-inclusive and anti-racist.
• Committed to environmental goals around sustainability with science-based emissions reduction targets.

Equal Opportunity

• Committed to ensuring representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique.
• Welcome applicants from all backgrounds.
• Encourage applicants to disclose any needs for recruitment process accommodations.
• All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.