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About the Role

The Event Operations Manager will play a key part in delivering world-class experiences across HLTH Europe and supporting flagship US events. This role involves overseeing the planning and onsite delivery of major event features, partner programming, signage, venue services, delegate catering, and operational logistics.

Responsibilities

• Lead the operational planning and onsite delivery of partner programming and specialty event features across HLTH events.
• Manage event logistics from initial planning through build-up, live event delivery, and breakdown.
• Coordinate venue services, AV production, signage, delegate catering, temporary staffing, and contractor activities.
• Build strong relationships with venues, suppliers, partners, and contractors to ensure seamless execution.
• Manage supplier sourcing, quotations, negotiations, service agreements, and ongoing performance.
• Oversee event budgets, forecasting, purchase orders, invoice reconciliation, and cost tracking.
• Develop and maintain detailed operational schedules, production timelines, and event documentation.
• Partner closely with Content, Marketing, Sales, and Production teams to ensure operational requirements align with event objectives.
• Onboard partner programme stakeholders and provide operational support throughout planning and onsite delivery.
• Troubleshoot operational challenges quickly and professionally during live events.
• Identify opportunities to improve processes and continuously enhance the attendee, sponsor, and partner experience.

Requirements

• 3+ years' experience delivering large-scale B2B conferences, exhibitions, or live events.
• Experience managing complex event logistics from planning through onsite execution.
• Strong vendor and supplier management skills, including negotiating contracts and service agreements.
• Experience managing event budgets, forecasting, and financial reconciliation.
• Confidence working with AV production teams and venue operations.
• Experience managing temporary event staff and contractor teams.
• Excellent project management and organisational skills with the ability to manage multiple priorities simultaneously.
• Outstanding communication skills and the ability to build trusted relationships with both internal teams and external stakeholders.
• A proactive, solutions-focused mindset and the ability to stay calm under pressure.
• Strong attention to detail and commitment to delivering exceptional customer experiences.
• Experience working on international events or across multiple European venues would be advantageous.
• IOSH or similar Health & Safety certification is beneficial but not essential.

Location

• London

Work Type

• Hybrid working model (London office, three days per week)

Experience Level

• 3+ years' experience

Benefits

• Competitive salary and benefits package
• Apple laptop and equipment provided
• Generous holiday allowance

About the Company

• At HLTH, we're redefining the future of healthcare by bringing together the people, ideas, and technologies shaping tomorrow's health ecosystem.
• As part of Hyve Group, one of the world's fastest-growing organizers of market-leading B2B events, HLTH connects healthcare providers, payers, life sciences companies, technology innovators, investors, policymakers, and startups through our flagship events: HLTH US, HLTH Europe, and ViVE.
• More than conferences, our events are where partnerships are formed, innovations are launched, and the future of healthcare takes shape. Every year, thousands of senior decision-makers come together to solve the industry's biggest challenges and accelerate meaningful change.