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About the Role
As an Account Management Associate, you will help clients access Third Bridge's research solutions, build trusted relationships with fund managers, and assist investors in maximizing their research. You will play a key role in helping clients navigate our AI-integrated ecosystem and drive account growth by identifying relevant content or connecting them to industry experts.
Responsibilities
- Help your book of clients access the full suite of research solutions Third Bridge offers.
- Build lasting trusted relationships with credit funds, hedge funds, and mutual funds managers.
- Work with investors on a day-to-day basis helping them maximise their investment research.
- Gain a deep understanding of our products and our clients’ preferences.
- Play a pivotal role in helping clients navigate our AI-integrated ecosystem, ensuring they utilise our products to extract the most relevant investment research at speed.
- Drive account growth by identifying relevant content or connecting them to industry experts to optimise their usage and increase our mindshare.
- Keep our systems up to date with client user preferences and other pertinent account data.
- Uphold our One Third Bridge ethos by working collaboratively with colleagues across international business functions.
Requirements
- A graduate with some customer-facing work experience.
- Interested in honing skills and growing a commercial skillset.
- Curious about the intersection of high-touch service and cutting-edge technology.
- Ready to learn how AI-driven tools can enhance the investor experience.
- Hungry to learn all you can and take advantage of the training provided.
- Enjoy collaborating with a team, sharing ideas and expertise, and learning from others.
- Ability to build positive relationships with colleagues and customers.
- Target-driven, hard work ethic.
- Confident in written and spoken communication, whether on the phone or face to face.
- Other languages may be helpful when working with some of our clients.
Skills
- Commercial skillset
- AI-driven tools
- Collaboration
- Relationship building
- Advising
- Influencing
- Communication (written and spoken)
- Customer-facing experience
Location
- Work from anywhere for one month per year
Work Type
- Full-time
Experience Level
- Graduate
- Some customer-facing work experience
Education Level
- Graduate
Benefits
- 25 days vacation (increasing to 28 days after 2 years) plus UK Bank Holidays
- Personal development allowance of £1,000 per year
- Private medical insurance
- Healthcare cash plan
- Mental health events
- Ride to Work scheme
- Pension contributions of 4% (increases with tenure)
- Life insurance (4x base salary)
- Work from anywhere for one month per year
- 2 annual volunteer days
- 2 personal days
- Summer Fridays
- Points-based recognition programme for hotels, gift cards, and more
- Optional gatherings
- Daily breakfast/snacks
- Regular social events
- Strong commitment to CSR and Diversity & Inclusion
- AI-focused Hackathons and other innovation events
About the Company
- Third Bridge is a leading global research firm established in 2007.
- We have a team of over 1,500 employees worldwide dedicated to fueling decisions with expert insights.
- We accelerate and enhance decision-making for investors and business leaders by unearthing unique expert insights across multiple sectors, geographies, and topics.
- For nearly 20 years, we’ve helped clients access knowledge on demand from experts, in-person and through our Library covering over 65,000 companies.
Equal Opportunity
- Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer.
- If you are not 100% sure if you are right for the role, please apply anyway, and we will be happy to consider your application.