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About the Role

This position provides funeral directing services across multiple New York locations, supporting Brown & Powers Funeral Home and Fagan's Funeral Home. You will guide families through one of life's most difficult moments with compassion, professionalism, and attention to detail, arranging meaningful funeral services, coordinating all aspects of the service experience, overseeing the care and preparation of the deceased, and ensuring each family's wishes are honored with dignity and respect. This role requires a licensed professional with strong organizational skills, genuine empathy, and a commitment to serving others. Evening, weekend, holiday, and on-call responsibilities may be required.

Responsibilities

Guide families through the funeral arrangement process with empathy, clarity, and professionalism.
Plan and coordinate all logistical aspects of funeral, memorial, and graveside services.
Collaborate with cemeteries, crematories, clergy, celebrants, and other service providers.
Ensure transportation, preparation, and service timelines are executed seamlessly.
Oversee the respectful preparation, presentation, and handling of the deceased.
Ensure all standards of dignity, professionalism, and regulatory compliance are maintained throughout the care process.
Prepare and file required legal documents, including death certificates, permits, and related records.
Maintain accurate arrangement files and administrative documentation.
Ensure compliance with state funeral service regulations, health and safety standards, and company policies.

Requirements

Active Funeral Director license as required by state regulations.
Valid driver's license and satisfactory driving record.
Demonstrated experience in funeral service or a related field.
Strong understanding of funeral service laws, regulations, and ethical standards.
Excellent communication and interpersonal skills.
Ability to manage multiple arrangements while maintaining exceptional attention to detail.
A compassionate, team-oriented approach and a genuine commitment to serving families with dignity and respect.

Skills

Compassion
Service-driven
Organizational skills
Empathy
Communication skills
Interpersonal skills
Attention to detail
Team-oriented approach

Location

Southwest, NY
Angelica, NY
Hornell, NY
Bath, NY
Canisteo, NY

Work Type

Full-time

Salary/Compensations

Competitive compensation

Benefits

Comprehensive medical coverage
Dental coverage
Vision coverage
Paid time off
Holidays
Retirement savings plan (401k)
Employee Assistance Program (EAP)

About the Company

Milestone Funeral Partners is one of the Northeast’s leading funeral service organizations.
At Milestone Funeral Partners, our employees are our greatest investment.
Our leaders are committed to creating an environment where staff feel supported, trusted, and empowered to grow.
We provide the tools, training, and opportunities needed to build rewarding careers while nurturing a culture of collaboration, respect, and continuous learning.