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About the Role

Arke is seeking a User Experience Designer to translate complex business challenges into intuitive, impactful digital experiences. You will design responsive websites, portals, kiosks, mobile apps, eCommerce journeys, and CM-driven experiences, collaborating closely with creative and development teams in an iterative, agile environment. This role is ideal for someone passionate about making digital experiences simpler, smarter, and more human, especially as they evolve with AI and new interaction models.

Responsibilities

Conduct research to understand user behaviors, needs, and motivations through methods such as journey mapping, persona development, heuristic evaluations, and usability testing.
Support or participate in stakeholder interviews, workshops, UX audits (including AI-readiness evaluations), user testing and research synthesis.
Contribute to information architecture, including content hierarchies, structured content planning, and navigation strategy.
Create key UX deliverables such as user flows, journey maps, wireframes, sitemaps, and low- to mid-fidelity prototypes.
Contribute to the design of AI-informed experiences, including prompt journeys, GPT discovery flows, and conversational interfaces.
Design conversion-focused experiences, including eCommerce flows, PLPs/PDPs, and filtering or cart functionality.
Apply accessibility, mobile-responsiveness, and usability best practices across all deliverables.
Collaborate closely with creative, technical, and engagement teams to ensure alignment across strategy, design, and implementation.
Participate in evolving Arke’s UX practice, including contributing to internal standards, processes, and innovation initiatives.

Requirements

A portfolio or case studies of work must be submitted with the application.
3-6 years of experience designing digital experiences across platforms and devices.
Strong experience in wireframing, journey mapping, user flows, and prototyping.
Ability to interpret research, user testing, and behavioral data into practical UX solutions.
Familiarity with HTML/CSS and responsive frameworks; understanding how designs translate into front-end development.
Exposure to CMS-driven experiences and structured content models.
Interest in emerging technologies and interfaces, including AI-enhanced or conversational experiences.

Skills

Figma
Miro
AI-enhanced experiences
Conversational interfaces
eCommerce flows
PLPs/PDPs
Filtering functionality
Cart functionality
Accessibility best practices
Mobile-responsiveness best practices
Usability best practices
Visual design fundamentals (typography, hierarchy, layout, grid systems)

Location

Remote
Atlanta, GA

Work Type

Remote
Hybrid

Experience Level

3-6 years

Education Level

Bachelor’s degree preferred, or equivalent experience in digital-first environments

Salary/Compensations

$90,000—$115,000 USD

Benefits

Health insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
401(k) plan with up to a 4% company match
Self-managed personal time off
Opportunities for ongoing learning
Mentorship
Professional development

About the Company

MSQ DX, formerly Arke, is a full-service experience design and technology consultancy dedicated to delivering connected, optimized digital solutions that spark conversations and fuel exponential growth.
Our core values are the heart of MSQ DX and influence everything we do.
We cultivate a vibrant culture for extraordinary people and uphold high standards while creating value for our clients and stakeholders.
At MSQ DX, our greatest strength is our people.
We believe in creating an environment where everyone can do meaningful work, grow their skills, and feel supported by a team that truly cares.